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Toyota Santa Monica
Santa Monica, CA
465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 465 reviews
September 01, 2021
Really great dealership, Arturo is awesome and helped me find the perfect car for me. Great overall experience at this dealership. Highly recommend it! Thanks find the perfect car for me. Great overall experience at this dealership. Highly recommend it! Thanks More
by Cellacm
Verified Customer
August 31, 2021
Tim is very efficient and helpful. The service department addressed my concerns and was very prompt to follow up. I came from the bay and have had 5 Toyotas. I left the lot thinking how this is the best serv addressed my concerns and was very prompt to follow up. I came from the bay and have had 5 Toyotas. I left the lot thinking how this is the best service that I’ve had, yet! Thank More
by NM
Employees Worked With
Tim Collins
August 31, 2021
My only comment is that i am now wondering if it is reasonable to consider putting a lock or some type of protection on the cat converter for my car. I am wondering why it wasn't suggested. Is it reaso reasonable to consider putting a lock or some type of protection on the cat converter for my car. I am wondering why it wasn't suggested. Is it reasonable for older hybrids?, partial plug ins? More
by AC4955
Employees Worked With
Servicee only / These names don't apply
August 31, 2021
Hamid got me approved when it was almost impossible. He has amazing customer service and I recommend everyone go see him. I will be to tell everyone to go see him! He’s amazing! has amazing customer service and I recommend everyone go see him. I will be to tell everyone to go see him! He’s amazing! More
by dfaulkner94
August 31, 2021
Get straight answers to detail questions from Mark in sales, and service is alway on time for maintenance, and they update me on future service items that will be needed. sales, and service is alway on time for maintenance, and they update me on future service items that will be needed. More
by CEMERICK0
Employees Worked With
August 31, 2021
Hamid was amazing. He leased me my first Mirai 3 years ago so of course I came back. He gave me a good deal and made the process very efficient. Will be back in 3 more! ago so of course I came back. He gave me a good deal and made the process very efficient. Will be back in 3 more! More
by ANNHAUGEN3
Employees Worked With
August 30, 2021
Great service at this dealership. They have a very friendly staff. Communication was amazing. I always got to the Santa Monica Toyota! Thank you Jonathan. friendly staff. Communication was amazing. I always got to the Santa Monica Toyota! Thank you Jonathan. More
by KERBZ
Employees Worked With
Jonathan Gilbert
August 30, 2021
Great service, excellent follow up!!!! This is always a please try experience coming in gir service at Santa Monica Toyota. All are friendly, focused on their jobs, and knowledge all. please try experience coming in gir service at Santa Monica Toyota. All are friendly, focused on their jobs, and knowledge all. More
by KBH1987
Employees Worked With
Nelson
August 28, 2021
Very nice and organized. I had my appointment very early and was told that my Prius would be ready in three hours max. I was ready just about two hours later. I was able to go to the office early. Magnifice and was told that my Prius would be ready in three hours max. I was ready just about two hours later. I was able to go to the office early. Magnificent! More
by fabricelemao
