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Toyota Santa Monica

Santa Monica, CA

2.6
465 Reviews
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801 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 465 reviews

September 03, 2021

Fast and easy meeting with the service advisor, Tim Collins. He has helped me with the maintenance service three times in the past two years. Excellent and helpful advice about my Prius which I purcha More

by AMERVESTCOMPANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Collins
September 03, 2021

I have been taking my Toyota Camry 2017 to service at this dealer where I bought the car. Smooth check in, maintenance was explained clearly, updates by text and call made it easy to and the car was fin More

by LUANNECENTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Morgan
September 02, 2021

Tim was nice and communicative and made everything quick and easy. Car was repaired under warranty and done in one day. Everything was great, thanks! More

by dzahedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
September 02, 2021

Brandon did a great job to take care of my car The Brandon did a great job to take care of my car The maintenance service was done in the reasonable time and perfectly and very professionally. More

by FEBTEHADJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayer Kohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
September 02, 2021

This went like clockwork. Michael Rodriguez was the best, I loved him, and the texting system was very convenient. Thanks for the professional, easy experience! More

by JOANNAELIZABETH123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
September 02, 2021

Originally when husband made an appointment, the staff member made it for an old car we used to have. Then he didn't have a choice but to make another appointment for a different date. He saw the car in More

by punchbugmdr
Recommend Dealer
No
Employees Worked With
Do not recall
September 01, 2021

Amazing, great team over at Santa Monica Toyota. I was in and out with no issues in under an hour. Love my Mirai! Highly recommend. More

by cerbonen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Burns
September 01, 2021

Toyota of Santa Monica is the best dealership in Los Angeles. The sales team has enough product knowledge to allow the customer to make a decision without pressure, turnover or interference from a manag More

by TONYC41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayer Kohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Burns
September 01, 2021

Great service. Excellent experience. It didn't take all day either. Service department agent offered me a ride home. Toyota Care is a excellent product. More

by reparker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wimberley
September 01, 2021

My salesman was Dan Burns. He let the car sell itself to me; he didn't pressure or push me one way or another. I thus felt respected and valued. More

by QUINCROSBIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Burns
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