Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Santa Monica
Santa Monica, CA
465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 465 reviews
August 24, 2021
It was as always, nice and at the time I was advised. The waiting room was clean and neat. The service representative was clear, nice, knowledgeable, respectful and kind. waiting room was clean and neat. The service representative was clear, nice, knowledgeable, respectful and kind. More
by mariaestherm
Verified CustomerEmployees Worked With
I don’t remember the name of my service representative, sorry.
August 24, 2021
I had a great experience and no time was waisted. I walk in with my old Prius and left with a new Mirai and I love it. Mark was very patient and informative. I recommend Santa Monica Toyota to everyone. in with my old Prius and left with a new Mirai and I love it. Mark was very patient and informative. I recommend Santa Monica Toyota to everyone. More
by kamran4
Employees Worked With
August 24, 2021
I find the back and forth haggle to be insulting. It's the same at every dealership and I look forward to finding one that doesn't practice this method. the same at every dealership and I look forward to finding one that doesn't practice this method. More
by wscmessage
Employees Worked With
August 24, 2021
Everyone was really friendly and attentive. The services dept. The car rental dept. and the customer service ladies. Thank you!!!See you soon.We enjoyed our visit dept. The car rental dept. and the customer service ladies. Thank you!!!See you soon.We enjoyed our visit More
by vladimir05lemus
Employees Worked With
August 24, 2021
Very helpfull to make happen financial department are the best bougt 3 cars they put all in clear no nothing hide really recomend this dealer best bougt 3 cars they put all in clear no nothing hide really recomend this dealer More
by drsedena1459
Employees Worked With
August 24, 2021
AJ was so patient and amazing! I don’t remember his name, but the person in charge was also great, he and AJ suggested a car that I didn’t even think of, and I’m in love with it! but the person in charge was also great, he and AJ suggested a car that I didn’t even think of, and I’m in love with it! More
by sigalredfield
August 23, 2021
My local dealership and they run a tight ship. Friendly team members and sales group. I feel like part of their family. I have purchased multiple cars and only get my Toyota vehicles serviced here. Great j team members and sales group. I feel like part of their family. I have purchased multiple cars and only get my Toyota vehicles serviced here. Great job!! More
by Gustavo Lopez
August 23, 2021
The service agent, Joanna, was very helpful, knowledgeable and nice. She was quite competent and efficient, and very pleasant to deal with. She answered all my questions readily and seemed to en knowledgeable and nice. She was quite competent and efficient, and very pleasant to deal with. She answered all my questions readily and seemed to enjoy being helpful. More
by RUTHANNPRESERVES
Employees Worked With
Joanna
August 23, 2021
Thorough, dedicated, friendly, communicative, willing to follow through and finish the job even though the tasked took longer than expected, willing to go the extra mile. follow through and finish the job even though the tasked took longer than expected, willing to go the extra mile. More
by LZENG78
Employees Worked With
Tim collins and service staff
