Toyota Place

Customer Service Thank you Karina Ruiz for making my experience with purchasing an automobile. Her professionalism and expertise far exceeded my expectation. Once ag Thank you Karina Ruiz for making my experience with purchasing an automobile. Her professionalism and expertise far exceeded my expectation. Once again, thank you much. More

In and Out I just needed a quick service, and Dustin Nguyen suggested a couple other services. I told him with the Covid19 pandemic, I just wanted the oil chang I just needed a quick service, and Dustin Nguyen suggested a couple other services. I told him with the Covid19 pandemic, I just wanted the oil change, and tires rotated and check the fluids. When they get calmer in the world, I will get the other maintenance. He suggested, but didn't pressure me. I am 70 years old, and I don't like to stay in public places for a long period of time. More

Replace leaking Radiator hose & install new Wiper blades Darrin was my service agent; he was knowledgeable, professional, polite and courteous, and kept me advised of the progress and estimated costs for the Darrin was my service agent; he was knowledgeable, professional, polite and courteous, and kept me advised of the progress and estimated costs for the repairs for my 2012 RAV4. . More

Great service Toyota Place in Garden Grove has kept my Highlander running well now for nine years. Toyota of Graden Grove has a great service department. Thank yo Toyota Place in Garden Grove has kept my Highlander running well now for nine years. Toyota of Graden Grove has a great service department. Thank you. More

Poor service went in for a recall and a transmission fluid exchange had 7am appointment talked to a service advisor told him I was not in a hurry they had all day I was dropping off cool they did the pa fluid exchange had 7am appointment talked to a service advisor told him I was not in a hurry they had all day I was dropping off cool they did the paper work and I left called me at 9:30am saying car was done I show up at 11:30 my car was a mess dash cam unplugged wires thrown all over the floor part of my dash still taken apart ask to talk to service manager was told “he’s in a meeting” so they bring shop foreman over he says I have nothing to say took my car to the back waited another 30 min and they bring the car back finally ready to go who knows if they even did my transmission fluid exchange I do not trust this dealer very sloppy work there is many Toyota dealers in the area I suggest you go to one of them and not Toyota place no discount was given for wasting my time poor management poor customer service STAY AWAY!!! More

Excellent service, as always I normally take my care here for all of its service needs. They're always prompt, efficient, and do it well getting me back on the road as quickly as I normally take my care here for all of its service needs. They're always prompt, efficient, and do it well getting me back on the road as quickly as possible. More

Recall repair I was immediately met by employees wearing masks and gloves. They quickly obtained the information for the recall service that they provided. They s I was immediately met by employees wearing masks and gloves. They quickly obtained the information for the recall service that they provided. They service was done in a timely manner. More

EXCELLENT JOB DONE! WE ARE SO PLEASE WITH , VINNIE, AND THE JOB YOU ALL DO, MY CAR ALWAYS RUNS LIKE A DREAM WHEN WE PICK IT UP , WE ARE ALWAYS PLEASE WITH THE JOB DONE! WE ARE SO PLEASE WITH , VINNIE, AND THE JOB YOU ALL DO, MY CAR ALWAYS RUNS LIKE A DREAM WHEN WE PICK IT UP , WE ARE ALWAYS PLEASE WITH THE JOB DONE! More

5000 mile service was done quickly. Waiting room was comfortable. Felt there was enough space to socially distance at least 6 feet away from others who were waiting. comfortable. Felt there was enough space to socially distance at least 6 feet away from others who were waiting. More

Consistently excellent service We have purchased and serviced our cars at Garden Grove Toyota since 2011 and been pleased with the service and professionalism of the staff on every We have purchased and serviced our cars at Garden Grove Toyota since 2011 and been pleased with the service and professionalism of the staff on every occasion. More