Toyota Place

Great Service, Product Knowledge, Excellent Follow Through My experience at Toyota Place in Garden Grove was great. Jhovany Reyes showed my the car and it was just what I had expected. Jhovany showed me all My experience at Toyota Place in Garden Grove was great. Jhovany Reyes showed my the car and it was just what I had expected. Jhovany showed me all the features of the RAV 4 Hybrid and explained them all in great detail with great ease. I was introduced to Carlos Miron and I knew I was in good hands. The service, the product knowledge and the positive atmosphere of this dealership meant all my expectations and more. The follow through and the availability ( for all my questions I had later) was and still is great. When I am in the market for another vehicle, its Toyota Place in Garden Grove. Karen Greene-Roberts More

Service dept. great! See Review below for Sales The Service Department was amazingly quick and efficient. I would definitely recommend them! So far as the Sales Dept. - We have numerous complaint The Service Department was amazingly quick and efficient. I would definitely recommend them! So far as the Sales Dept. - We have numerous complaints: 1) We never received the original paperwork from the purchase of our new Rava4 Hybrid Limited. 2) I called the dealership a few days later to let them know. They were unable to find it. They told me I could pick up copies of the original documents. For health reasons, I wasn’t able to go to the dealership for 3 days. I called again 3 days later to tell them I was on my way. They told me my husband had already picked up the copies. I knew that wasn’t true because my husband was home ill for the last 3 days. When I got there, they ran new copies. That night I received a call from a stranger telling me that her husband had picked up copies of my paperwork that day with all my personal information. We drove over to her place that night and picked it up. It made me wonder, if the dealership would give my paperwork to a complete stranger, who might have received my original paperwork! Also, Toyota Place only registered the car under my husband’s name. So we had to go to the DMV to put it in both of our names and pay another fee. The Bill of Sale from Toyota has both of our names on it, but the dealership registered just under his name. We purchased Toyota Extra Care and it only has my husband’s names on the application. I wonder if that will be a problem in the future? More

Excellence service when you have an appointment. Easy to make appointment online. Was happy with the service they provided. Hope to continue my service with this dealer. when you have an appointment. Easy to make appointment online. Was happy with the service they provided. Hope to continue my service with this dealer. More

Quick and Easy for a deal Even though they advertise some add-ons to my car but they agree to remove some that I don't want in the end. And also I think the trade-in they offer Even though they advertise some add-ons to my car but they agree to remove some that I don't want in the end. And also I think the trade-in they offer is cheap. Otherwise, they get me the right car I want quick and easy. Get out of the dealer in around 3-4 hours. More

Buyer beware. This dealership will add on unnecessary and expensive things that you don’t ask for after you start doing paperwork. These add-ons can be several thousands more than what they quote you. expensive things that you don’t ask for after you start doing paperwork. These add-ons can be several thousands more than what they quote you. More

Staff is amazingly nice The staff Vincent Ford, Erik and Lance were the best. They went far and beyond in helping me get into a car. I would totally refer anyone to go to thi The staff Vincent Ford, Erik and Lance were the best. They went far and beyond in helping me get into a car. I would totally refer anyone to go to this dealership. The finance was awesome also. More

Always a Pleasure to come to Toyota Place.. Staff is always pleasant and friendly. Ho is my chosen Mechanic. Very efficient Always does good work for me All the staff is always very welcoming Staff is always pleasant and friendly. Ho is my chosen Mechanic. Very efficient Always does good work for me All the staff is always very welcoming when i come in.. Thank You More

Customer Service Thank you Karina Ruiz for making my experience with purchasing an automobile. Her professionalism and expertise far exceeded my expectation. Once ag Thank you Karina Ruiz for making my experience with purchasing an automobile. Her professionalism and expertise far exceeded my expectation. Once again, thank you much. More

Replace leaking Radiator hose & install new Wiper blades Darrin was my service agent; he was knowledgeable, professional, polite and courteous, and kept me advised of the progress and estimated costs for the Darrin was my service agent; he was knowledgeable, professional, polite and courteous, and kept me advised of the progress and estimated costs for the repairs for my 2012 RAV4. . More

In and Out I just needed a quick service, and Dustin Nguyen suggested a couple other services. I told him with the Covid19 pandemic, I just wanted the oil chang I just needed a quick service, and Dustin Nguyen suggested a couple other services. I told him with the Covid19 pandemic, I just wanted the oil change, and tires rotated and check the fluids. When they get calmer in the world, I will get the other maintenance. He suggested, but didn't pressure me. I am 70 years old, and I don't like to stay in public places for a long period of time. More