Toyota Place
Garden Grove, CA
Filter Reviews by Keyword
By Type
Showing 299 reviews
Excellent It’s so nice and wonderful.they explained us the process very good and smooth.transaction is very fast and they answers questions that we asked. It’s so nice and wonderful.they explained us the process very good and smooth.transaction is very fast and they answers questions that we asked. More
Do not go to this Dealership.. Stay away.. Waste of time I've called the dealership regarding a Toyota RAV4 Hybrid XSE in White, but they did not have it, so I asked them can you order it for me. Kate told m I've called the dealership regarding a Toyota RAV4 Hybrid XSE in White, but they did not have it, so I asked them can you order it for me. Kate told me she will be happy to order one for me with the costco pricing, but I have to come to the dealership. So on 7/19/19, a Friday, I drove an hour in traffic to this place and I met with Kate who transferred me to another internet sales manager Angel who took my ID card saying he's getting it ready for the deal. Then, Jeffrey Toscas who is one of the managers comes and tells us that they cannot order a car for us. As we explain what happened over the phone he rudely leaves and goes back to his office which is something i've never seen a manager do in my years being a businessman. Then I talk to Karina who brings the General Sales Manager, Carlos, who tells us after listening to our complaints that he can order us a car or dealer swap. We are then taken into a private office where we wait nearly 30 minutes for no one to show up. I leave and Carlos later calls me saying that he found a dealer to swap with. I was not happy with what happened at the dealership and after reading many reviews about this place deceiving people and baiting them, I want to warn everyone to not go here at all. PLEASE STAY AWAY!!!! More
Great service and quick A great place to have my Camary serviced they have been taking care of it for 11 years. It all starts at the top with Pat the service Mgr A great place to have my Camary serviced they have been taking care of it for 11 years. It all starts at the top with Pat the service Mgr More
Nicolas Quiero dar las gracias a lidia por la forma que me atendió y me explico todo con detalles de mi nuevo Toyota Camry estoy muy agradecido....... Quiero dar las gracias a lidia por la forma que me atendió y me explico todo con detalles de mi nuevo Toyota Camry estoy muy agradecido....... More
This place always is right on!! Always satisfied. I do recomend Toyota of garden grove, I have been a customer since 1996. My cars always have been serice at toyota of Graden grove. To do this re I do recomend Toyota of garden grove, I have been a customer since 1996. My cars always have been serice at toyota of Graden grove. To do this recomendation and review, nobody has paid me or ask me to do it. It is my will to leve these few words. Thank you to all of you, Customer Service personnel and Technician that works there. Thank you to my Advisors that over the time, some do not work there anymore but still they wer part of the family of Toyota of Graden grove. Thank you Cindy, Warren, Sergio en others people who has taken care my car from flat tires to new tires that works at the Front Line helping Customers!!!! Just one advice, don't sent reminders of Service via Email, We know when we need service!!! Because it depends on Driving habits, I know you can go to other places, even other Toyota dealers, but why Bothers? if someone else gives you a better Service, show them your receives, I am sure they will help you!!! so taht you become one of the new family members !!! -- More
Reliable Great car, great service, great price and friend and professional staff. Answered customer question when needed. Comfortable waiting area. Will co Great car, great service, great price and friend and professional staff. Answered customer question when needed. Comfortable waiting area. Will come back next time for regular maintenance. More
Great customer service! The sale person was very informative. He gave us all the options that we can chose since we’re trading in our old car. His manager was also really hel The sale person was very informative. He gave us all the options that we can chose since we’re trading in our old car. His manager was also really helpful explaining and helping us choosing the best option. The buying process was a pleasure. My cousin recommended me this dealership. Now, I’ll recommend this place to all my friends. More
Salesman was great I would recommend Alaa Fares to anyone interested in buying a Toyota. He was great and helped me get the deal I was looking for. I would recommend Alaa Fares to anyone interested in buying a Toyota. He was great and helped me get the deal I was looking for. More
WONDERFUL THEY ARE GREAT AND FAST AND THEY CARE FOR YOU AND YOUR AUTO! THEY WILL BRING YOU BACK HOME IF NEED A RIDE, SO THAT IS A GREAT HELP ! THEY ARE GREAT AND FAST AND THEY CARE FOR YOU AND YOUR AUTO! THEY WILL BRING YOU BACK HOME IF NEED A RIDE, SO THAT IS A GREAT HELP ! More
Toyota Place Professional staff, attentive to customer needs and willingness to ensure satisfaction. Carlos, the General Sales Manager, and the finance department Professional staff, attentive to customer needs and willingness to ensure satisfaction. Carlos, the General Sales Manager, and the finance department saw to it that I left the building satisfied. More