
Toyota Place
Garden Grove, CA
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Exceptional and kindness services to Helen Nguyen.Except Exceptional and kindness services to Helen Nguyen. Except sale rep (don't want to mention name) kind of forcing me to buy accessories. Overall. I'd r Exceptional and kindness services to Helen Nguyen. Except sale rep (don't want to mention name) kind of forcing me to buy accessories. Overall. I'd rated Toyota Place is good to deal with. More
BUYER BEWARE! THEY LIE & TRY TO TRICK YOU! I would highly recommend all buyers to stay away from Toyota Place. I purchased a Brand new RAV4 with 2 miles on the odometer that stopped working I would highly recommend all buyers to stay away from Toyota Place. I purchased a Brand new RAV4 with 2 miles on the odometer that stopped working 2 days after purchase. It died as my wife was driving & she was almost rear ended, leaving her stranded for 2 hours & inconveniencing us to return to the dealership to receive a Hyundai as a loaner overnight to try to diagnose the issues. When we came back, we were told that they did not know what the issue was & were promised a new vehicle replacement. Carlos Medina, the General Manager, promised a free vehicle detail for the inconvenience. The dealership owner, Sam, was there & then promised an additional $500 off of the original purchase price. We shook hands & it was witnessed in person by both Carlos Medina & the salesperson, Elci. When I came back later that evening at 9:30 to pick up the replacement RAV4, the finance manager had Elci call Carlos to confirm the $500 discount, however Carlos said that it was to be in the form of a free vehicle detail & that I was being unappreciative. I told them that they could deal with my attorney & started walking out. The closing manager apologized & decided to override Carlos Medina's decision & gave me the discount that was promised to me. Save yourself the trouble & purchase your vehicle from a dealer with more than 2.5 stars on Yelp. More
Cordial employees, great customer service. Service was completed in a timely manner and repairs/service performed to our satisfaction. As an added bonus was a clean car. completed in a timely manner and repairs/service performed to our satisfaction. As an added bonus was a clean car. More
Quick and easy Everyone was very professional, The area for waiting for your vehicle was tidy inside and out. The restroom was very clean and smelled fresh. Thanks Everyone was very professional, The area for waiting for your vehicle was tidy inside and out. The restroom was very clean and smelled fresh. Thanks More
Good Day Wednesday EVERYONE is always extremely helpful and friendly If ever there is a question needing answered and if I ask to speak to a manager Mr.Petty is always EVERYONE is always extremely helpful and friendly If ever there is a question needing answered and if I ask to speak to a manager Mr.Petty is always there to answer it. Thanks to all!! More
Perfect service friendly helpful employees my car was washed like new oil changed everything for first maintenance were made Thanh You Very Much Toyota Place washed like new oil changed everything for first maintenance were made Thanh You Very Much Toyota Place More
Excellent service I had some minor services done and they were done with a short wait and the price was what I expected. Mike Barr was friendly and helpful. I had some minor services done and they were done with a short wait and the price was what I expected. Mike Barr was friendly and helpful. More
everyone was helpful and friendly manager and all staff were friendly, helpful and willing to work with me. it was a pleasant experience from the moment i arrived until the moment i l manager and all staff were friendly, helpful and willing to work with me. it was a pleasant experience from the moment i arrived until the moment i left! More
Awesome Service My vehicle was serviced quickly and delivered as promised.. A complimentary car was was provided. My vehicle was clean and looked excellent inside a My vehicle was serviced quickly and delivered as promised.. A complimentary car was was provided. My vehicle was clean and looked excellent inside and out . More
Easy to make an appointment, and in and out quickly. Cindi is the best service provider! I always feel confident in the work done on my car at Toyota Place in Garden Grove Cindi is the best service provider! I always feel confident in the work done on my car at Toyota Place in Garden Grove More