Toyota Pasadena

Most Friendly Staff! I came into this dealership in the hopes of taking home a Prius. After test driving a used one and a new one I got back with some numbers....took a sh I came into this dealership in the hopes of taking home a Prius. After test driving a used one and a new one I got back with some numbers....took a short pause and came back later to finalize my answer (with my parent's whom the car was for). I had a curve ball thrown at me of looking into Corolla's and before I knew it we were test driving a Corolla and making a deal. All this was extremely helpful and great thanks to Amy Louise, whom I think was the best to help me out during the entire figuring out what car I was going to take home that day. My family is extremely happy with the way that Amy worked with us. More

Richard is the best! Richard patiently walked me through each car I wanted to see and drive and gave me real pros and cons! Left with a beautiful Rav 4! Thank you Richard! Richard patiently walked me through each car I wanted to see and drive and gave me real pros and cons! Left with a beautiful Rav 4! Thank you Richard! More

Making car buying a nice experience The sales staff at the dealership are very friendly,helpful and efficient. They are also patient, detail oriented and professional. Will recommend to The sales staff at the dealership are very friendly,helpful and efficient. They are also patient, detail oriented and professional. Will recommend to my friends. More

absolutely painless I was interested in the toyota C-HR and that’s exactly what i got. Issac was a fantastic help, and he even managed to beat the prices of a competing t I was interested in the toyota C-HR and that’s exactly what i got. Issac was a fantastic help, and he even managed to beat the prices of a competing toyota dealership. This was the most painless car buying experience i’ve ever had, honestly. i would recommend this dealership and Issac specifically to everyone. More

Friendliness and Exceptional service We were treated with respect and felt like they were working with us to get us the deal we wanted. They were friendly and not pushy. We left satisfied We were treated with respect and felt like they were working with us to get us the deal we wanted. They were friendly and not pushy. We left satisfied and happy with our new Corolla! More

Costco Discount at Toyota of Pasadena If you’re a Costco member, Toyota of Pasadena is the absolute best place to go to use your Costco car buying discount. The service is s exceptional. A If you’re a Costco member, Toyota of Pasadena is the absolute best place to go to use your Costco car buying discount. The service is s exceptional. Ask for Jonathan Castaneda the Sales Consultant specializing in Costco sales. Cindy Conde, Finance Manager, does a super job with the paperwork. More

Great Service! We went around to 4 different dealers and Toyota Pasadena gave us the best deal. This was one of the best car buying experiences I have ever had. Isaa We went around to 4 different dealers and Toyota Pasadena gave us the best deal. This was one of the best car buying experiences I have ever had. Isaac was our sales person and he was wonderful. I highly recommend Toyota Pasadena. More

Bad Information Left me Disappointed I called on a Sunday to get information on a vehicle as I live further away. I was told that the vehicle was not ready to be viewed as it had not been I called on a Sunday to get information on a vehicle as I live further away. I was told that the vehicle was not ready to be viewed as it had not been inspected or detailed even though it was listed on the site for sale. I was ready to buy, but just wanted to see the car and asked if there was any way I could come in that day. I was told there was no way as the service department was closed. I called Monday morning to get an update and another person informed me that the car was ready Sunday night and was sold. I hate to sound bitter, but the car buying searching process is difficult and when you get excited about the right car, only to be told it's not ready, then sold while you were waiting is really disheartening. I'm really disappointed with the communication and effort from this dealer. I ultimately wasted a lot of my time and effort waiting on and following up with this dealer and I would not contact them again. More

Leasing a new car Jerry was an outstanding sale rep meeting all our needs. He listened very carefully to our needs and provided the best car st the most reasonable pric Jerry was an outstanding sale rep meeting all our needs. He listened very carefully to our needs and provided the best car st the most reasonable price. More

Toyota Camry 2018. My sales person was attentive, helpful. He'd go out of his way for his customers.. Showing me every detail about the car I purchased. Friendly young m My sales person was attentive, helpful. He'd go out of his way for his customers.. Showing me every detail about the car I purchased. Friendly young man. More