Toyota On Nicholasville

My car is now paid off, had problems with it from the beginning that should have been handled BEFORE purchase, they said everything was fixed, but it wasn't. Anyway, I paid off the car, just because I beginning that should have been handled BEFORE purchase, they said everything was fixed, but it wasn't. Anyway, I paid off the car, just because I wanted a positive entry in my credit report, not a negative one - now they tell me they don't report credit, the car has been paid off for 3 months and there is no entry in my credit report, I have no title, and they are not at all helpful. DO NOT BUY from Toyota on Nicholasville - they will rip you off and not even attempt to fix their mistakes. More

Saw 'NEW Listing' for low mileage(35K)'01 Toyota Celica on CARS.com. Since I'm out of area, responded to link to ask for more info on vehicle and actual picture of the vehicle, as there was a stock vehicle on CARS.com. Since I'm out of area, responded to link to ask for more info on vehicle and actual picture of the vehicle, as there was a stock vehicle photo. Got call back from Fred, wasn't prepared with answers to questions from E-mail, surprised to now that photo on CARS.com wasn't of car, did say that the mileage was actually 56K, and said he would send me new E-mail with better info, pics, incl. asking price. Later, got email with photo, but it was of Fred! Sent reply cause I thought that was funny, but it's been three days, their ad on CARS.com has never improved (except it now says mileage 93K), still no price, and Fred has never followed up. I say - SKETCHY at best! There are way too many good vehicles on the market right now - go somewhere else to do business! More

Great! deal with the internet department and Stephen W. salesman. Beat the best deal I got from Greens. NO games!!!!!!!!!!!!! I did my homework before I ever went to the dealership, knew what my trade w salesman. Beat the best deal I got from Greens. NO games!!!!!!!!!!!!! I did my homework before I ever went to the dealership, knew what my trade was worth, what car I wanted and what my credit score was. Worked out most of the details through email, whole process at dealership was less than an hour! 2009 Corolla MSRP $18,520, got for $16,990, with 2.9% for 60 months. Got what I wanted for my trade per the average trade-in of KBB,Edmunds,NADA and blackbook online. Highly recommend the internet sales department and Stephen W. and Kevin in finance they played no games and no up-sale. These 2 were honest and efficient. Would not recommend walking in off the street to the regular sales department. They were crammned in the main sales floor working the old school 4-square sheets. I felt sorry for those people. Do your homework, do most of the work through email and have realistic expectations of your trade. Work all the dealerships for your best deal. More

I went there as a suggestion from a fellow co-worker. The dealership is about 16 miles from where I actually live. If ever there exists a place that smacks of how cars have been sold in the 60's through The dealership is about 16 miles from where I actually live. If ever there exists a place that smacks of how cars have been sold in the 60's through the 80's this has to be the Mecca...absolute dishonest and say ANYTHING to make the sale type of setup. I am surprised that Toyota has not yanked their franchise license. BEWARE !!!!! More

When I drove 30 miles and with a decent low milage vehicle, I sort of expected MORE!! When I arrived I entered the Scion showroom not knowing I was in the wrong area, but finally found the Toyota sho vehicle, I sort of expected MORE!! When I arrived I entered the Scion showroom not knowing I was in the wrong area, but finally found the Toyota showroom in another building, I have never been treated more like I DIDN'T MATTER that stunned me more than anything. I wished to trade a 2004 low mileage model for a new Camry. The offer was $1,500.00 less than I got at a competing Toyota dealership. Sorry I drove out of my way!! More

I had an excellent experience while at Toyota on Nicholasville. I purchased a new Tacoma from Fred, a salesmen who corresponded with me via email. It was by far most laid back salesman I have ever Nicholasville. I purchased a new Tacoma from Fred, a salesmen who corresponded with me via email. It was by far most laid back salesman I have ever come in contact with. Fred not only made sure I knew all the facts up front, but he took pictures of the vehicle and sent them to me so that I could see what I was purchasing before even stepping foot on a dreaded car lot. I will have no problem referring friends and family to Fred at Toyota on Nicholasville. He made everything extremely easy and all we had to do when we got to the dealership was drive the car and sign paperwork...no negotiations, no "talks with managers"...nothing! Fred kept his word, offered us low low pricing on the first try and earned our business in an instant. I would suggest anyone to go to Nicholasville if they are looking for the easiest car buying experience yet. More

This was the first time I bought a car by myself. For years I have watched as my parents haggled and fought with car salesmen and managers. It seemed to be the most unpleasant experience a person could h years I have watched as my parents haggled and fought with car salesmen and managers. It seemed to be the most unpleasant experience a person could have:on at least one occaison my father got up and walked out! I was determined not to go through that kind of nightmare. I did my research, got all my prices and the equipment I wanted and contacted the dealership on the internet. The entire process was absolutely painless. I left there with the car I wanted and did not feel I was taken advantage of because of my age. It was a totally non-confrontational experience. WhenI told my Dad about it he was amazed.I wouldn't be surprised if he bought his next car from Toyota on Nicholasville through the internet department! More

Being a woman, the whole care experience can be a little overwhelming. Past experiences have made me absolutely dread this process. For some reason, people tend to believe women are not capable of understan overwhelming. Past experiences have made me absolutely dread this process. For some reason, people tend to believe women are not capable of understanding anything about how a car works, let alone purchasing one. This time I thought I would try something different and avoid the actual dealership experience. So, I went online to Toyota on Nicholasville's website. It was very easy to navigate and within 15 minutes I had a response from Brian Collins regarding my inquiry. They made the entire process easy from start to finish. Even the negotiation, which usually makes my stomach turn, was relatively painless. When the process was complete Brian delivered my new car to my door and had all of the paperwork ready to sign. I didn't even have to step foot on the dealership lot. He went through all of the features and made sure I had a complete understanding of the vehicle and all of my new gadgets. Believe it or not, I even had a call from the Internet Department Manager, Mark Noger, to make sure I was completely satisfied. I highly recommend Toyota on Nicholasville's Internet Department. I will NEVER consider going anywhere else. More

I shopped for an Avalon on line with several Toyota dealers. I'm not a car buyer that enjoys the normal dealer negotiation process. I found Brian Collins and the internet sales process responsive, fr dealers. I'm not a car buyer that enjoys the normal dealer negotiation process. I found Brian Collins and the internet sales process responsive, friendly, effecient. Brian helped me find the Avalon that matched our requirements and he quickly gave us a price on that vehicle. The first price matched what I was willing to pay for the specific vehicle. I never left my house until Brian had found the right vehicle and given me the acceptable price. We came to agreement on the vehicle and the price via the internet by late morning and by late afternoon we were parking the new Avalon in our garage. Based on my experience I would highly recommend Toyota on Nicholasville to all those people who don't like spending time sitting around a dealership while seveal layer of salesmen and managers negotiate your deal. I never found that I left those experiences with a good feeling about the dealership or the deal. I left the Toyota on Nicholasville internet experience with a good feeling about my Avalon deal and about the dealership. More

I purchased a 2007 Camry XLE from Toyota on Nicholasville and I was exceptionally happy with the entire experience. I had investigated the vehicle options over the internet prior to visiting the dealership a and I was exceptionally happy with the entire experience. I had investigated the vehicle options over the internet prior to visiting the dealership and dealt primarily with Mark Noger and his staff in the internet department. I was provided with plenty of time to look at the different vehicles and discuss the options regarding purchase. Every question I had was answered in full. From the moment I stepped in the door I was treated with respect. The dealership did not have the exact car I wanted (color) on the lot so they went out of their way to find it and have it delivered the next day. The trade-in offer for my 2003 Camry was more than I expected and more than I was offered by other dealerships. After the purchase, Mr. Noger and Mr. Wasson contacted me to assure that I was happy with the car and that any questions I had about the vehicle were addressed. I thought the sales staff was professional, respectful, and made the experience enjoyable. I would highly recommend this dealership. More