Toyota On Nicholasville
Nicholasville, KY
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378 Reviews of Toyota On Nicholasville
I went to Toyota on Nicholasville because I was hearing a noise when breaking. I was told I needed new breaks and rotors. It was going to cost 500 for rear breaks and rotors only. After being told how much noise when breaking. I was told I needed new breaks and rotors. It was going to cost 500 for rear breaks and rotors only. After being told how much it would be I took it to my usual mechanic 45 minutes out of my way and was informed that there was nothing wrong with my breaks and I still had 50% left on both of the rear ones that I supposedly "needed" new rotors for. I was going to be charged 500 dollars for rear breaks and rotors that I didn't even need. I think they should be ashamed of themselves for flat out lying to me, I assume because I am a woman, or maybe it was because they thought I would just agree to a needless repair for my car. I have informed everyone I can talk to about the experience I have had at their facility and will to continue to tell everyone I can. They have lost myself and my husband as customers. It will cost us less to drive 45 minutes out of our way than to have things done to our cars that don't need to to be. More
The team at Toyota On Nicholasville are by far the most professional and friendly sales people I've ever had the opportunity to work with. If you are currently looking for a new or used vehicle, Don't both professional and friendly sales people I've ever had the opportunity to work with. If you are currently looking for a new or used vehicle, Don't bother looking anywhere else! Thank you so much to everyone at TONSS! More
Bobby is makes buying a car easy. He is knowledgable and trustworthy. My fiance and I have both purchased vehicles from him and are very happy. He really is great guy. I would send my family members to bobb trustworthy. My fiance and I have both purchased vehicles from him and are very happy. He really is great guy. I would send my family members to bobby if they needed a new vehicle. More
We had a great experience purchasing our new Prius V. Bobby Lane was very friendly, funny, and knowledgeable. We would highly recommend Toyota on Nicholasville, and Bobby Lane, to anyone! Bobby Lane was very friendly, funny, and knowledgeable. We would highly recommend Toyota on Nicholasville, and Bobby Lane, to anyone! More
My wife and I stopped in, we met Bobby Lane and I told him we were interested in buying a Xb Scion. We were on our way out of town and I told Bobby he had one hour. His response was "I wont promise but him we were interested in buying a Xb Scion. We were on our way out of town and I told Bobby he had one hour. His response was "I wont promise but I will do everything I can to make it happen" I respected that. One hour and twenty minutes later we drove off in our new Scion. We were very satisfied with the deal and very happy with Bobby. Thanks again! More
Bobby Lane and the Toyota on Nicholasville staff has been great! His experiences has exceed my expectation. If there was someone I would recommend to this dealership I will recommend them to see Bobby Lane. great! His experiences has exceed my expectation. If there was someone I would recommend to this dealership I will recommend them to see Bobby Lane. More
My husband and I were out "shopping" for an Toyota Avalon 2 weeks ago. When Bobby came out and introduced himself, I informed him that we were only "shopping" not "purchasing". I must say, Bobb Toyota Avalon 2 weeks ago. When Bobby came out and introduced himself, I informed him that we were only "shopping" not "purchasing". I must say, Bobby was not like your typical salesperson. He smiled handed us his card, pointed us to the 2013 Avalons and then proceeded to show us the 5 signs to look for when you are considering purchasing a vehicle. We had no idea. Once he started talking and showing us all these things to look for, to be quiet honest, I didn't want him to leave, much unlike me since I don't care for sales people anyway. He spent much time with my husband and I - and before I knew it the next day we were driving a 2013 Avalon home. (She's a beauty) I will recommend Bobby to everyone I know. His kindness, energy, knowledge, but most of all his honesty goes beyond words. My husband, mom and I have been blessed to not only to have met Bobby but to have made friends with one of the most wonderful Sales Consultants of Toyota on Nicholasville. We thank you, Bobby for serving us and selling us a beautiful automobile. You're the best! Sincerely, Judy and Billy Judd More
Dear Sir/Madam, my fiancee and I purchased a 2013 Toyota Tundra from Bobby Lane (Toyota on Nicholasville). Approximately one year previous, we had purchased a 2011 Prius from this dealer. The primary reas Tundra from Bobby Lane (Toyota on Nicholasville). Approximately one year previous, we had purchased a 2011 Prius from this dealer. The primary reason that we purchased the Tundra from this dealer is because they had dealt honestly on the Prius AND provided exceptional service for this car. I came to know Bobby Lane while having the Prius serviced. Turns out that our previous salesperson no longer worked for the dealership. Nonetheless, when we decided to acquire another new vehicle, I contacted Bobby Lane. We worked him quite well throughout the process of viewing and driving a multitude of vehicles. In addition, he ended up trading us out of a relatively new vehicle that we no longer desired to own. I unequivocally assure you, if it were not for the efforts of Mr. Lane, we would not have closed the deal for the Tundra. Mr. Lane is a gregarious, kind gentleman. He could not have been more vested in our deal. Personal integrity is what I would call it (this is a car dealership!). In addition, we had the same F&I fellow as with the Prius (I have temporarily forgotten his name, unfortunately), and his kindness and professionalism is without fault. We love the car washes that Toyota on Nicholasville provide. The car washes, a year of pleasant service for the Prius, and feeling comfortable with Mr. Lane, are the reasons for us coming to trust and feel comfortable with this dealership. Bobby Lane is an asset to this dealership. The quality of service has been without complaint. At times, they even give us a box of Girl Scout cookies! A new car, free car washes AND Girl Scout cookies! My fiancee and I both feel secure in knowing that Bobby Lane is there to cover bases for us (and our vehicles). We are more than satisfied with the service that we have received this past year. The "Why" I am rating this dealership? The new car department asked us to provide this review, to which I am glad to do so. So far, in my familiarity with this dealership, they have conducted themselves in a pleasant and exemplary manner. Tactfully, that is a significant statement in regard to a car dealership. If you have any additional questions, I am available at either my e-mail address or my phone number of (859) 494-6214. Kindest regards, Kevin Katlic & Anne Meeks More
By far, the best experience we have ever had. We walked out of the dealership feeling like we had been with family not sales people. It was AWESOME!!!!!!! out of the dealership feeling like we had been with family not sales people. It was AWESOME!!!!!!! More