Toyota Of Vero Beach

It was our second lease with this dealer. The first time was very smooth, good experience and I guess they got cocky, changed management and thought they could disregard the customer service. We never mis was very smooth, good experience and I guess they got cocky, changed management and thought they could disregard the customer service. We never missed a payment and took great care of the car. The car was a piece of junk, nothing but problem with it from the very 1st week. We had to change the tires 2 times in 38000 miles for which they charged us a fortune (and no, we do not racetrack) and they still asked us to change them again at the end of lease for an even more ridiculous price. Every time my wife when for the scheduled maintenance alone, they tried to take advantage of her and scared her that she could have a huge problem or crash with the kids if they did not make such and such "repairs" or "changes" on the car which of course were extra charges. We mentioned problems with the suspension and the direction since the very first day and they assured us they'll take care of it.....NOT So many other things were wrong, it’s ridiculous. Anyway, they lost very good and loyal customers by treating them badly and unfairly, well ....live and learn. I won't deal with them ever; neither will my company, nor my wife's. We went across the street to a US competitor and wished we had done it sooner. I wish the best of luck to current customers of the Toyota in Vero and my best advise....RUN, they are not cheaper and if they were, you'll get what you'll pay for....Peanut. More

Arrogant people that proved to be as difficult and opportunistic when trying to sell them the vehicle as they were when it was purchased. I felt no sense of honor or integrity. opportunistic when trying to sell them the vehicle as they were when it was purchased. I felt no sense of honor or integrity. More

We shopped several Toyoata and Ford dealers in this area looking for a truck, new or used, to replace our aging F-150. When I go out to buy a vehicle, with one to trade, the only thing I want to see from a looking for a truck, new or used, to replace our aging F-150. When I go out to buy a vehicle, with one to trade, the only thing I want to see from a dealer is what my check will have to read if I want one of their vehicles. After discussing what we had been looking at, and what might work for us from both the Vero Beach inventory and vehicles they could get for us, we made a choice. Dennis Lord had our vehicle appraised by the Vero Beach staff while we waited. He then came back with a single sheet of paper with a number on it. That was the WHOLE DEAL....ALL taxes, "fees",surcharges, etc,etc. He made it real easy and for possibly the first time...a pleasant experience. We continued to shop, and came back the next day. "The Number" had not changed....there was NEVER a mention of "that's only good today, blah...blah". I wrote the check for the agreed upon number, delivered the title on my trade-in and picked up my new Tundra truck. They did EXACTLY what I wanted them to do for me from the outset...give me your best price, with EVERYTHING included in it so I know EXACTLY what my out-the-door cost is going to be. UP FRONT, NO B.S. FWIW: for those reading this...if you find this approach to be a little too much for you, go to Bev Smith Toyota where(based on our recent visit there) you can still get a much more typical buying experience, with a MUCH higher number on the paper that they will then want to "Dicker with you" over....one we walked away from QUICKLY...ESPECIALLY when they took five thousand bucks off their "number" INSTANTLY when I got up and walked out. More

Dennis was great to work with. He treated us with respect and didn't "play games" (things I've experienced with car salesmen over the years like I can only give you this price for the next 10 minutes respect and didn't "play games" (things I've experienced with car salesmen over the years like I can only give you this price for the next 10 minutes kind of thing). We told him what we were looking for, and he worked to get us the vehicle we wanted--no "bait and switch". The only reason for the "4" on price is because I'm selfish and always feel I should get a better deal. Plus I don't want anyone to get a big head getting all "5". In all honestly, it was a fair deal and met my expectations. When it's time to replace my Matrix (it only has 244K miles), I'll be talking to Dennis. More

My sister who lives in Melbourne recently inquired on line for a new Camry. She talked with Dennis who promised to give her a certain deal. When she arrived everything changed. So typical for a car deale line for a new Camry. She talked with Dennis who promised to give her a certain deal. When she arrived everything changed. So typical for a car dealer. I would never do business with this dealer. More

I highly recommend Dennis Lord, Sales and Leasing Consultant at Toyota of Vero Beach. A few months ago, I began my quest to find a new vehicle with two main goals in mind – fuel efficiency and a Consultant at Toyota of Vero Beach. A few months ago, I began my quest to find a new vehicle with two main goals in mind – fuel efficiency and ample cargo space. As the owner of a business requiring an excessive amount of traveling, I needed to cut my fuel expenses, at least in half, in order to justify a new monthly car payment. During my research on various vehicles, it became obvious that I would require a hybrid to make my plan work. It also became obvious that the only hybrid available that met my cargo space needs was the Prius V (Wagon). To my amazement, the Prius V gave me so much more than just cargo space and fuel efficiency. I really thought that I would have to sacrifice comfort and luxury in order to drive a hybrid. This is absolutely not the case! The Prius V has it all – display audio, navigation, Entune, backup camera, great sound system, and so much more. During my first trip with my new Prius V, I averaged 58 mpg. Needless to say, I am extremely pleased with my purchase, and I am equally as please with the customer service provided by Dennis Lord at Vero Beach Toyota. I shopped around at other dealers, but nobody could beat his price, professionalism, care, and obvious goal to make his customers happy. If you are in the market for a new vehicle, I highly suggest you at least test drive the Prius V. With fuel prices as they are today, it’s worth considering. And if you want the best service from a professional salesman who really takes the time to assist you in your car purchasing goals, see Dennis Lord at Vero Beach Toyota. - P. Mackey, Vero Beach resident, (772) 460-1795. More

Highly professional dealership with NO pressure, just a sincere desire to give you the very best possible price on a new Corolla. Had us drive 2 cars we were interested in carefully explaining the various sincere desire to give you the very best possible price on a new Corolla. Had us drive 2 cars we were interested in carefully explaining the various features of a new 2012 and a 2013 Corolla.We had also shopped Ft.Pierce Toyota and got totally burned out with their high pressure approach to shoving a car down your throat! If you want to deal with a first rate operation, we would highly recommend Vero Beach Toyota!!! More

Good experience. Can't rate quality of work great, because all we have had done is an oil change and all prices are too high in my opinion. because all we have had done is an oil change and all prices are too high in my opinion. More

Toyota of Vero Beach is THE place to go for your new car. DAMON FISH hooked me up! He was honest, friendly, down to earth, and ready to work hard to get me in the car I wanted for the price I could afford. C DAMON FISH hooked me up! He was honest, friendly, down to earth, and ready to work hard to get me in the car I wanted for the price I could afford. Customer service is unrivaled at this dealership. Randy, the GM, was very up front and no-nonsense, but at the same time made us feel like old friends. I will go back for anything I need for my new Corolla and would STRONGLY recommend Toyota of Vero Beach to anyone looking for great customer service for a new or used car. This is a real hometown dealership. More

After playing the typical games ath Melbourne Toyota and Bev Smith I called Vero Toyota and asked for the saes dept. I was pleasently suprised when Dennis Lord answered the sales call. I asked him if they h Bev Smith I called Vero Toyota and asked for the saes dept. I was pleasently suprised when Dennis Lord answered the sales call. I asked him if they had a V6 Tundra in stock and he said they had 3 to choose from...I then explained that I had a certain amount to put down and could only afford $400 @month....long story short Toyota of Vero Beach Delivered! I was greeted promptly...recieved a million dollar presentation of the new Tundra...We went inside after the test drive. When Dennis went to his manager to get the numbers I was expecting the "NORMAL Games" much to my suprise tada...they just did my deal no games no gimmicks...the finance manager Candy had us in and out of the buisness office quickly...no complaints and no high pressure from anyone at Toyota of Vero Beach. i have already reccomended Dennis to numerous friends and family members. The whole staff at Vero Beach Toyota should be proud that they have restored my faith in car buying...BEST CAR BUYING EXPERIENCE EVER!!!! THANK YOU!!! More