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Toyota Of The Desert
Cathedral City, CA
761 Reviews
You might expect a car company’s top priority to be cars, but not at Toyota of the Desert. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 761 reviews
October 28, 2025
I have a concern, On April 14 2025 I took my car to the dealer and the brakes of my car were in excellent condition, and then I went back on 10-22-2025 again and the brakes were in red, no even yellow I'm dealer and the brakes of my car were in excellent condition, and then I went back on 10-22-2025 again and the brakes were in red, no even yellow I'm not sure if my car really needed brakes. More
by gutierrezaraceli66
Verified CustomerEmployees Worked With
Jonnathan
October 27, 2025
Great customer service especially the service writer Mike Jensen, very courteous knowledgeable took really good care of me ! Explained everything! Thank you Eddy Melkonian Jensen, very courteous knowledgeable took really good care of me ! Explained everything! Thank you Eddy Melkonian More
by Eddymelkonian
Employees Worked With
Mike Jensen
October 27, 2025
Great communication. Straight forward answers. Very satisfied. Michael was friendly and always available for questions or concerns. Straight forward answers. Very satisfied. Michael was friendly and always available for questions or concerns. More
by Tony@outdoorvideopro.com
Employees Worked With
Michael in Service Dept.
October 27, 2025
Good experience, but the Service Dept. told Johnnathan my car was ready for pick up. (It wasn't). I had to wait almost another hour, once I returned to the dealership told Johnnathan my car was ready for pick up. (It wasn't). I had to wait almost another hour, once I returned to the dealership More
by steven.roche
Employees Worked With
Johnathan, Service Dept.
October 27, 2025
steven is amazing and always helps me get my car out the door and fixed door and fixed More
by monicagenesun
October 27, 2025
I have nothing against the people working there, they're just doing their jobs, but the price that Toyota puts on their services is ridiculous for how average it is. My car whining and crying every couple t just doing their jobs, but the price that Toyota puts on their services is ridiculous for how average it is. My car whining and crying every couple thousand miles for me to take her to see big daddy Toyota dealership infuriates me, especially when there's nothing wrong or it's something I could fix myself at home. More
by marymcbutts
October 26, 2025
Jonathan was great. Had all the info on my car. Gave me details of what had to be done. Very polite and took care of me. Got me a shuttle home. Had all the info on my car. Gave me details of what had to be done. Very polite and took care of me. Got me a shuttle home. More
by Dianalin2530
Employees Worked With
Jonathan
