Toyota Of Colchester

I took my 2002 Camry for regular oil change. I was told it take about 45 minutes. I patiently waited 1-1/2 hours because it was busy and finally asked what the car status was. Then, and only then, did serv it take about 45 minutes. I patiently waited 1-1/2 hours because it was busy and finally asked what the car status was. Then, and only then, did service tell me that the mechanic stripped the threads on the oil pan. Service began to re-tap the threads, costing $57 dollars without even discussing it with me. Okay, this had to be done. But let me know what's going on, please and don't give me attitude. They said they would deduct this cost from the bill if I needed a new oil pan. The mechanic said he ran the engine afterward and there were no leaks but said to keep an eye on it because if it did leak they would have to replace the oil pan. Well it did leak; a four-foot puddle in my garage. So I asked a second auto repair shop. They fixed it by re-tapping the threads with a larger diameter. He claimed the prior job was tapped crooked. So now I have a bill from him, but at least he did it right! I want a refund from Toyota of Colchester. Have you hired any decent mechanics lately? More

I actually purchased my Highlander from Lynch Toyota in Manchester as the sales experience I had at Toyota of Colchester was not a very pleasant one. We had previously used your Service Department previo Manchester as the sales experience I had at Toyota of Colchester was not a very pleasant one. We had previously used your Service Department previously for our Sienna mini van and Lynch's Service Department cannot compare to Toyota of Colchester. The prior experience I had with "Aubrey" made me decide to come back to your facility for my oil changes and service related needs. I have to say that this choice was an excellent one at that. We have now been dealing with John Detweiler in your service and John has been an absolute pleasure to deal with. He is knowledgeable, personable, very courteous and his follow up is excellent. I am happy to be back with Toyota of Colchester for my service needs. Even though I am entitled to every 4th oil change free at Lynch, due to the service I receive at Toyota of Colchester, the service at your facility well outweights that benefit. Thanks for great service! Cindy Blackham More

After negotiations the price we offered to buy the car for was met. We are pleased that we were able to do business with a dealer who is close to where we live. for was met. We are pleased that we were able to do business with a dealer who is close to where we live. More

I have never dealt with a car dealership where Service was the best aspect of my experience at that dealership. At Colchester Toyota that is the case, and the per-sonalities tending the desks help to mak was the best aspect of my experience at that dealership. At Colchester Toyota that is the case, and the per-sonalities tending the desks help to make it this way. More

I know my oil is changed, but it would be nice to have the interior of my car vacuumed, and maybe the windows washed. Every place I've ever taken any of my cars to does these little niceties. What's up wi the interior of my car vacuumed, and maybe the windows washed. Every place I've ever taken any of my cars to does these little niceties. What's up with that? Diane More

I was told on a Friday via a phone call that I would get a call around 4:00 pm to let me know if the driver would pick me up and take me to the dealership to pick up my car or one of the sales people would a call around 4:00 pm to let me know if the driver would pick me up and take me to the dealership to pick up my car or one of the sales people would pick me up and no call was ever received and they closed and never called. My car was left at the lot over night unlocked. More

Very responsive service. Was able to repair problem with A/C and system is running great. It took time to get parts but I was provided with a loaner during that period. My opinion of dealership service has A/C and system is running great. It took time to get parts but I was provided with a loaner during that period. My opinion of dealership service has gone from 3 to 10 (10 being excellent) with the service I received. More

I got to my appointment early and they took me in and got me in and out in a short amount of time. It was quick and easy. me in and out in a short amount of time. It was quick and easy. More

I drove from manchester ct to colchester ct with my wife following to drop of my venza for repairs to the sunroof a day later i had my wife drive me back to colcheter to pick up my venza the repairs had no following to drop of my venza for repairs to the sunroof a day later i had my wife drive me back to colcheter to pick up my venza the repairs had not been made i since made an app. with Lynch toyota to see if they can better More

quick response time, fixed the problem, friendly personable service. that's why I keep coming back.well run dealership. Someone helped me rigjt away. Good communication during the process. personable service. that's why I keep coming back.well run dealership. Someone helped me rigjt away. Good communication during the process. More