Toyota Of Bedford

Speedy service and friendly people. I was greeted as soon as I drove in. Customer lounge was comfortable. Thanks for having free wi fi! Making an appointment online was so easy! as I drove in. Customer lounge was comfortable. Thanks for having free wi fi! Making an appointment online was so easy! More

From what I experienced there was a lot of disorganization an chaos going on. The lack of training on the part of my financing person worried me . I have many scratch outs and write ins on my disorganization an chaos going on. The lack of training on the part of my financing person worried me . I have many scratch outs and write ins on my paperwork. :( . I enjoyed my sales person Brandon as he was very laid back and non aggressive. He got answers when he didn't know them.Sales manager Figueroa was nice and helpful too. I could see that the place was in dissarray. I only pray that the training on the finance side happens and the atmosphere gets more positive. Maybe the rain had them down that day . I hope to see improvement in the future. I would give the sales team a B+. finance needs much improvement . Dealer overall a B as they called to see how my experience was . More

I scheduled the appointment,I showed up in time,the service was done and I am back to my other errands. Here are four words... service was done and I am back to my other errands. Here are four words... More

The staff has always been conscientious and polite. Never condescending. I may not always like the results they have to tell me about my 12 yr old, 178K mile Avalon but they always explain the issues polite condescending. I may not always like the results they have to tell me about my 12 yr old, 178K mile Avalon but they always explain the issues politely and clearly. ************************************************************************************** That being said I do not like the company that provides these questionaires. They are not I-phone friendly and now you are asking us to provide user names and passwords. Send me a questionaire asking my how the survey company is doing. The Toyota Service Department is great! Cannot say the same about you. More

Your waiting room is very clean and confortable to wait. The employee's who I had contact with very friendly. My car was finish when they told me it would be done. I am very pleased with my experience with The employee's who I had contact with very friendly. My car was finish when they told me it would be done. I am very pleased with my experience with Toyota of Bedford. More

My engine had an unusual problem - a mouse (and nest and mouse mess)had caused my HEPA filter to fall off on the highway, causing my fan to make a high pitched intolerable whining. The dealership not only mouse mess)had caused my HEPA filter to fall off on the highway, causing my fan to make a high pitched intolerable whining. The dealership not only diagnosed and fixed the problem quickly, but they also cleaned out all the mouse residue. They did an oil change (which I had requested) and suggested a couple of other things which I needed and approved. Thanks so much to everyone for your timely and courteous help and repair. More

fast friendly service. clean environment. I enjoy the set up of the service area. I would recomend toyota of bedford to my family. I will probably purchase my next vehicle from you. set up of the service area. I would recomend toyota of bedford to my family. I will probably purchase my next vehicle from you. More

Ross has been very helpful to me. This is the first time that I have bought a newer car and he has taken the time to help me with the new car and how I will need to service it. His customer service has als that I have bought a newer car and he has taken the time to help me with the new car and how I will need to service it. His customer service has also been excellent. More

We have worked with Tony in the past when he worked at another dealership. One of the main reasons for us coming out to Toyota Bedford was because of Tony. We had been to Classic Toyota twice and I was no another dealership. One of the main reasons for us coming out to Toyota Bedford was because of Tony. We had been to Classic Toyota twice and I was not pleased with the customer service. Tony is friendly and effiecient in his customer service. He even went out of his way to correct an error that was made in our purchase paperwork. We will most defintely reccommend family and friends purchasing from Toyota Bedfor and especially from Tony. More

I had a very positive, no hassle sales experience. Frank went above and beyond the sales duties required for delivery of my vehicle. I look forward to years of ownership of my Toyota. went above and beyond the sales duties required for delivery of my vehicle. I look forward to years of ownership of my Toyota. More