Toyota Of Bedford

Mike Watson always greets me by name upon arrival. He has done his home work based on my on-line appointment and request for service. So, I get a quick review of the service plan and a fair quote. His has done his home work based on my on-line appointment and request for service. So, I get a quick review of the service plan and a fair quote. His forecast for the length of wait was quite accurate. One suggestion. While I appreciate the the added benefit of a car wash, it would be nice if it were delivered dried off. My car's exterior actually looked better when I arrived. It now has water spots on the paint and windows. More

I've had many Avalons. Your dealership has always been great in sales and especially service on them. Very knowledgeable and polite service people and service always takes less time than originally estim great in sales and especially service on them. Very knowledgeable and polite service people and service always takes less time than originally estimated. Toyota of Bedford is great. More

Mark was kind, fair and knowledgeable on the Rav4. The vehicle was excellent. Mark always kept me informed of the statis on the search for our desired vehicle. I would highly recommend Bedford and Toyota. vehicle was excellent. Mark always kept me informed of the statis on the search for our desired vehicle. I would highly recommend Bedford and Toyota. Steve P.S. Edmunds.com was very helpful More

Service was performed on my automatic sliding door, purchase of 4 new tires and new rear brakes, pads and rotars. Excellent follow up appointment w/ communication of quotes, work and advisement of fut purchase of 4 new tires and new rear brakes, pads and rotars. Excellent follow up appointment w/ communication of quotes, work and advisement of future work and quality of work completed on van. Toyota worked to provide the best price for the large amount of work needing to be done and provided a rental car for my convenience. I appreciated the expedited customer service to minimize my length of time waiting at dealership. Thanks. More

I emailed tuesday night the website with needing help of getting out of my Toyota 2009 Hybrid Camry Lease that i bought 4 years ago with 1 year remaining. I got married, a house and now the wife is pregnant getting out of my Toyota 2009 Hybrid Camry Lease that i bought 4 years ago with 1 year remaining. I got married, a house and now the wife is pregnant :) I wanted a bigger car for the baby while still driving a Toyota. Max called me 9:00am the next morning, got me in same day after work and 1-1/2 hours later, I left with my 2012 Toyota Scion. He (Toyota of Bedford) tood care of me without any questions. I will bring my wife here when she needs a new car and all of my friends I can atleast give a high recommendation. I can't force them what or where to buy but I can give great advice by experience getting my 2nd car (and future cars as I love Toyotas now) Thank you for being there for me when I needed it Gary Garbaczik More

The coupon I presented was not taken off the original bill. It was taken off after I asked about it. Seemed that the oil change took a little long. Otherwise, everything went well. bill. It was taken off after I asked about it. Seemed that the oil change took a little long. Otherwise, everything went well. More

I've given these responses because from the very moment of stepping through the door, I was greeted kindly, I didn't have to wait in line, Joe at the service desk was professional and answered my questions of stepping through the door, I was greeted kindly, I didn't have to wait in line, Joe at the service desk was professional and answered my questions, he even took the time to pull a tech to look at an issue with my backup camera. As all my experiences have been at this location, top notch, always a pleasure. More

I rated this car dealership all five because the sec I came in there was somebody waiting to And they was very polite.Every process after was a great experience everyone that I helped me Took care of t came in there was somebody waiting to And they was very polite.Every process after was a great experience everyone that I helped me Took care of there job in a very professional manner More

Customer servie? They never heard of it. Took forever to get a salesman. The girl at the desk was too busy looking at facebook on he phone to even notcie me standing in front of her. I waited untill she was get a salesman. The girl at the desk was too busy looking at facebook on he phone to even notcie me standing in front of her. I waited untill she was fisnnished and aske for help, she asked the man stnding behind her to help. The same man stood there and watched as myself and my family browsed the showroom waiting for service for 15 minutes. I put my 3 year old son into some of the higher end vehicles and let him jump around hopeing to attract someone attention. After I had to ask for help the salesman did not seem to know his inventory or his product. Lucky for me I did my homework on line and knew the product and stock better than he did. The salesman played the typical games and gave ma a rediculous price $4000 more than the advertised price on the internet and then played it off like he was giving me a special price when he offerd the posted on line price. More

So drove almost 3 hours to look at a car at his place. Had a few things that I was unsure of because the car had been modified by the previous owner. Talked out a price and put down a deposit at close on Had a few things that I was unsure of because the car had been modified by the previous owner. Talked out a price and put down a deposit at close on a Sunday. Was told take my time and let them know when I can. Call the salesman back on Tuesday telling him to start the paperwork and I would take the car. Don't hear back by Thursday after work so I call and my salesman is out till the weekend. Kinda upset but whatever, just wish he had informed me beforehand. Transfer me to finance and he checks into it and comes back telling me they sold the car to someone else because I did not get back with them. I inform him I talked to the salesman on Tuesday and had been told to take my time and with looking at the parts. What a bunch of crooks? Who sells a car that has a deposit on it and the price had already been negotiated and then the manager even recounts that he said I could take my time looking into it. Only good thing was they are refunding my deposit. I would never recommend anyone deal with these people. More