Toyota Of Bedford

The experience with the sales guy Dan was pretty good. He worked with us on the price for the car. However, we were confused with the finance paperwork. Nobody was able to explain to us how banks were using worked with us on the price for the car. However, we were confused with the finance paperwork. Nobody was able to explain to us how banks were using the financial calculator to calculate our monthly payments on 1.9% APR for 60 months. Because our calculations for 1.9% APR for 60 months showed different payment amount. Also, we were informed by the finanace person (Rhonda) that my wife's birthdate with the credit bureaus was wrong. This got us panicked because we were also told that our interest rate might go up on the monthly car payments. So we called all three credit agencies to see if they had the wrong birthdate for my wife but it was not the case so to this day we don't know who messed up on the paperwork. My name and address was also wrong on the finance paperwork but we caught that in time.So overall, our car buying experience was ok minus the finance paperwork. More

I came to TOB for regularly scheduled maintenance on my 2012 Camry. This is my 2nd lease from TOB and the first time using the FREE covered maintenance program. I am excited about the savings over the next 2012 Camry. This is my 2nd lease from TOB and the first time using the FREE covered maintenance program. I am excited about the savings over the next three years! More

Thank you for doing such a great job on cleaning my seats and reapplying the ibex solution on my front bumper it looks great!!!! No complaints here and reapplying the ibex solution on my front bumper it looks great!!!! No complaints here More

The experience was very good. It is and almost always has been excellent. Ross is a very good service advisor. He has assisted me in a number of situations. Thank you very much. Jeff Smith been excellent. Ross is a very good service advisor. He has assisted me in a number of situations. Thank you very much. Jeff Smith More

I NOTICED A "BLEMISH" ON MY RIGHT FRONT PASSENGER DOOR - I TOOK MY RAV4 INTO THE DEALERSHIP AND SAW MY SALESMAN MAX NAB. HE TOOK THE RAV4 OVER TO THE SERVICE DEPT. AND THEY AGREED AND ORDE PASSENGER DOOR - I TOOK MY RAV4 INTO THE DEALERSHIP AND SAW MY SALESMAN MAX NAB. HE TOOK THE RAV4 OVER TO THE SERVICE DEPT. AND THEY AGREED AND ORDERED THE NEW PART FOR MY DOOR. THREE DAYS LATER I RECEIVED AN E-MAIL THAT THE PART WAS IN AND TO BRING MY RAV4 IN AND HAVE THE PART REPLACED. I CALLED MAX AND HE SAID THAT I COULD JUST BRING IN THE RAV4 AND THEY WOULD REPLACE THE PART AT NO CHARGE BECAUSE MY RAV4 IS UNDER WARRANTY, AND THE REPLACEMENT PART WOULD TAKE LESS THAN A HALF HOUR TO "SNAP" INTO PLACE. I TOOK THE RAV4 INTO THE DEALERSHIP THE NEXT WEDNESDAY, BUT BECAUSE OF A MISUNDERSTANDING THE REPAIR WOULD TAKE MORE THAN A HALF HOUR. MAX NAB ARRANGED FOR ME TO GET A DEALERSHIP CAR TO USE UNTIL THE COMPLETION OF THE JOB, WHICH I REALLY APPRECIATED. I AM PLEASED WITH THE COMPLETED JOB. I ALSO AM VERY PLEASED WITH THE MANNER IN WHICH MAX NAB HAS ALWAYS TREATED ME, BOTH BEFORE AND AFTER I PURCHASED MY 2012 RAV4. More

In the past, purchasing an automobile was considered a stressful and distasteful experience. Mark Kempe was approachable friendly and willing to listen to what I needed and wanted in a car, including pric stressful and distasteful experience. Mark Kempe was approachable friendly and willing to listen to what I needed and wanted in a car, including price. Rhonda McCraney took the awful process of signing paperwork and made the process enjoyable. From start to finish purchasing an automobile at Toyota of Bedford was a great experience. When I need another car in ten years you can be sure I will be back. I will refer anyone interested in purchasing a new, used or leased automobile to Mark Kempe. More

Overall, I was happy with my visit and I do like the car I purchased but I was alittle disappointed in the price I ended up paying. I bought a used car for a discounted price and by the end of the deal I e I purchased but I was alittle disappointed in the price I ended up paying. I bought a used car for a discounted price and by the end of the deal I ended up paying more for a used car than I would have for a new one. Thought I was getting a deal but doesn't seem that way. Hopefully the car will be worth it in the end. Also, when I left the dealer, I wasn't half way down Rockside Rd when my gas light turned on. I was in shock that they sent me home with an EMPTY tank of gas! Not a good thing, especially after all the money I just spent. Alittle disappointed with some aspects of my visit but overall happy with the car. More

I walked in the door and Blaine was walking out of a little hallway near the entrance door and he greeted me and immediately took care of my needs. He was friendly, very accommodating. I hope in 5 yea little hallway near the entrance door and he greeted me and immediately took care of my needs. He was friendly, very accommodating. I hope in 5 years when my new lease is due Blaine will still be there to take care of my needs just like this time More

I am a young professional from DC and I often find that people discredit me because of my age. This would be extremely discouraging if it occurred specifically at Bedford Toyota because I paid for my new people discredit me because of my age. This would be extremely discouraging if it occurred specifically at Bedford Toyota because I paid for my new corolla in full over a year ago. On the contrary, Jack was very courteous, respectful, and treated me like an adult. I am glad I gave you my business and will continue to do so when I am home in Cleveland. More

i had the most wonderful experience ever getting my new corolla.... i had excellent treatment in toyota of bedford and i learne...there are many options to make easy pirchese thank you corolla.... i had excellent treatment in toyota of bedford and i learne...there are many options to make easy pirchese thank you More