Toyota Of Bedford

I was greated immediately as I walked into the service area of the dealership and asked what if what I needed was service. I was directed to the service write up area and again greeted immediately. I wa area of the dealership and asked what if what I needed was service. I was directed to the service write up area and again greeted immediately. I was politely turned over to Mark who got what information he needed and asked if I wanted to wait in the service waiting area. It was great service and people who really seemed to care about me and my needs. I witnessed this as I waited in the service area. Each person was treated as an individual with special needs and everything was done to meet those needs. As I said in brief - but it was not accepted - Great service, Wonderful people! A pleasure to do business with you. More

I felt Mark did what he could to satisfy my needs. It was a very honest experience, I didn't feel any pressure from him at all. A very pleasant experience and I love my new car! So far, the requirements a very honest experience, I didn't feel any pressure from him at all. A very pleasant experience and I love my new car! So far, the requirements of this questionnaire has been the most unpleasant experience with Toyota. More

Damien was very attentive to my needs and was a tremendous help in getting me out of a lease which was a horrible option and into a car that I now own. Damien responded promptly and courteously to tremendous help in getting me out of a lease which was a horrible option and into a car that I now own. Damien responded promptly and courteously to all my emails and requests. I felt like he went above and beyond to satisfy my needs. Nick was extremely easy to work with and was professional as well as very friendly. More

Excellent customer service! I'll recommend this dealership to all of my family and friends. I was very satisfied with my experience there. Thank you! dealership to all of my family and friends. I was very satisfied with my experience there. Thank you! More

I purchased my 2003 Camry at Toyota of Bedford, and the service has always been excellent, so I went back. The salesman Peter was very knowledgeable and helpful. Nick was very efficient and friendly. Th service has always been excellent, so I went back. The salesman Peter was very knowledgeable and helpful. Nick was very efficient and friendly. There was another salesman who kept us company while we waited at the last for Peter to bring up the new Camry. I don't remember his name, a young guy. One partial complaint is the long waiting time to get things signed and out the door. I think we were there about 3-1/2 hours, but maybe that is par for the course. Really no complaints. More

Truly, Mike Van (our sales person) had our new 2013 Toyota Yaris sold to us before we walked in the door. Mike V was kind enough to work with us by e-mail, since we live 45 minutes south of the Bedfor Toyota Yaris sold to us before we walked in the door. Mike V was kind enough to work with us by e-mail, since we live 45 minutes south of the Bedford dealership. We explained to him that we had gone to the local dealership-- about 3 minutes up the road-- and we received such horrible sales service that we were more than thrilled to make the drive back to Toyota of Bedford. We had purchased a vehicle from them about 11 years ago. Mike V met with us on Sunday to work out the particulars on the vehicle that we wanted to purchase and unlike the hometown dealership, was not bothered that we were not in need of financing. We left a locator deposit with him and as promised, my husband's new car was in and available for pick up on Thursday, 12/20. They were respectful of the busy schedules that we had and happily worked through the transaction with us in a timely manner. We met different people throughout the dealership and were thrilled with every person that we encountered. Why did we buy from Toyota of Bedford and Mike Van? We purchased there because they truly care about the customer, their communication is fantastic and there was absolutely no high pressure sales, no "look at the invoice" like I encountered at the previous dealership and they were happy to take my husband's car in on trade when the hometown dealership wouldn't even look at it. Are we glad that we drove 45 minutes north? Absolutely! We will continue to do so whenever we need another vehicle. More

Bev was very friendly and courteous. She answered all the questions that I needed answered. The service was excellent. I could not have ask for better service. the questions that I needed answered. The service was excellent. I could not have ask for better service. More

Great people to work with both Peter and Greg will do everything they can to work things out for the customer. I will talk to them anytime I need a vehicle. everything they can to work things out for the customer. I will talk to them anytime I need a vehicle. More

Everything was great at Toyota of Bedford (sales person, service, etc), no complaints. It's my problem that I hate, HATE the experience of having to buy or lease a car. service, etc), no complaints. It's my problem that I hate, HATE the experience of having to buy or lease a car. More

Excellent service.they work hard for me and was understanding to what I was looking for.did not try to pressure me in to the sale.I would recommend Toyota of Bedford understanding to what I was looking for.did not try to pressure me in to the sale.I would recommend Toyota of Bedford More