
Toyota Of Bedford
Bedford, OH
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Great customer service! We have had over 8 different Toyotas in our family, Never had a problem. Toyota of Bedford is willing to listen and respond. Always friendly and We have had over 8 different Toyotas in our family, Never had a problem. Toyota of Bedford is willing to listen and respond. Always friendly and attentive to your needs. More
Toyota dealer service changes to be bad in Bedford Ohio I have a corolla 2010. I go to Bedford Toyota dealer for maintenance several times. They had very good customer service before. This year my car main I have a corolla 2010. I go to Bedford Toyota dealer for maintenance several times. They had very good customer service before. This year my car maintenance signal was on. I went to Bedford Toyota again. Their office people is OK and told me it's time to change oil. After a month of the service, I opened my car hood, surprisingly I found a bottle cap on battery and red fluid poured over the battery and engine. I check oil level, IT IS OVER FILLED, 50% over the correct stick range. This dealer is changed to bad direction. If you go there for maintenance, you should be careful and check it yourself. More
dedicated to making the customer happy Everyone I had the opportunity to deal with did a great job. During my research on the Scion FR-S, two other Scion dealers I visited did not have muc Everyone I had the opportunity to deal with did a great job. During my research on the Scion FR-S, two other Scion dealers I visited did not have much product knowledge. Peter Jacobs and Kam Wong spent 30 minutes with me answering my many questions. Peter wrote-up the order and continually updated me on the progress of the car from build thru final delivery at the dealer. Rick Gonzalez in Service discussed the various performance upgrades for the FR-S. He knew his "stuff". Damion in Parts ordered an after-market spoiler and had it installed when the car arrived at the dealer. He did an excellent job and I will work with him in the future as I purchase other TRD performance parts. I am hoping my experience in the future with the Service department will be as good as I have had with the Sales department. Vlad in Finance did a good job also. I was impressed with Peter's enthusiasm regarding the purchase and delivery of the FR-S. The car is everything I imagined it would be. Lots of positive comments on the car. I am looking forward doing some "track time" with it. It handles great. Hoping that TRD will add some after-market HP adders. More
very disappointed We had looked at a car-the salesman was very nice-we also spoke to the sales mgr- the next day we called and said we would buy it. We wanted to go in We had looked at a car-the salesman was very nice-we also spoke to the sales mgr- the next day we called and said we would buy it. We wanted to go in that day. The sales mgr said the salesman was out & did not refer us to anyone else -said he would put it on the side-we called several times next day so we could come in-then he told us it was sold. They told us there was another one for $6,000 more. I feel very let down and & won't be going to them again. More
I really appreciate Rob patience and trying to satisfy my needs of a specific car.. he went out of his way to make sure i was very happy and recieved the vehicle that i wanted.. I thank him for being nice needs of a specific car.. he went out of his way to make sure i was very happy and recieved the vehicle that i wanted.. I thank him for being nice AND patient and letting me know all the details concerning the vehicle. I would recommend him to all my friends ,,who plan to buy a car. Thanks ROB Deb More
The price suprised me, favorably, the salesman was not pushy and believeable and the whole transaction was fast. Another item I liked, we communicated in the open, rather than in a closed room. (like eve pushy and believeable and the whole transaction was fast. Another item I liked, we communicated in the open, rather than in a closed room. (like everything said was secret). More
The overall experience from thinking about the Avalon to putting together an order was a pleasure with Peter Jacobs. He was very knowledgeable ant was extremely helpful. It was a pleasure to do business a putting together an order was a pleasure with Peter Jacobs. He was very knowledgeable ant was extremely helpful. It was a pleasure to do business at Toyota of Bedford. And Peter's follow through in arranging for a loaner car when my new Avalon was sprayed with protectant was very proactive. Overall a great experience! More
Some of the leasing and insurance contracts were not explained thoroughly. Our salesman Peter Jacobs was very accommodating, however. We would return in 3yrs. when our lease is up to purchase another explained thoroughly. Our salesman Peter Jacobs was very accommodating, however. We would return in 3yrs. when our lease is up to purchase another Toyota. More
Dropped my Sequoia off for recalls, Mac put me in a rental because he thought it would be a couple of days, he knew I wanted my truck back asap, was done by the same night, AWESOME!!! Thank you to Mac rental because he thought it would be a couple of days, he knew I wanted my truck back asap, was done by the same night, AWESOME!!! Thank you to Mac and the Service Team for getting it back to me so fast! More