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Toyota Of Bedford

Bedford, OH

4.8
452 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 452 reviews

November 13, 2019

I had a family emergency and an issue with my truck. They took me right in and had it fixed in 15 minutes. Not someone to write reviews but was so impressed with these guys that I won’t be going back to my d More

by bryan.currie1983
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 14, 2019 -

Toyota Of Bedford responded

Bryan, We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Sean in particular. Glad to hear your truck is tuned up and back on the road in superb condition! We look forward to seeing you and your Toyota at the next oil change milestone.

More
November 10, 2019

I was greeted very professionally and was actually taken care of earlier than my appointment time with swift service. I was pleased with the service. More

by Erika S
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 11, 2019 -

Toyota Of Bedford responded

Erika, thank you for the positive review and rating! We are happy to know that our team provided you with great customer service and we hope that you will visit us again soon!

November 04, 2019

It was a pain free EXCELLENT experience. Mitch and Dan were an awesome team to work with. Professional and attentive to our needs and questions. We would return for future business. We lik More

by RAV4 XLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Franczek , Mitch Sanchez , Mark
Nov 04, 2019 -

Toyota Of Bedford responded

Thank you for the wonderful review! We are so pleased to see that Mitch and Dan made your visit so memorable with their amazing service. Congratulations on your purchase; please come back at any time.

October 24, 2019

Lies gouging costs I went there yesterday to have a power outlet added to my rear-view mirror (power is there already) I said it was for my radar detector. They told me More

by jamesvecchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Weaver
Oct 24, 2019 -

Toyota Of Bedford responded

Hello, I am concerned to learn about your disappointment regarding the price of services. Given the opportunity, I would like to speak with you about your experience. Please email me at mpress@penskeautomotive.com. Thank you, Mike Press General Manager Toyota of Bedford

June 06, 2019

Great Experience - Very Professional - AAA+++ A Special Thanks goes out to the Sales Staff and Customer Relations. Especially (Kevin Glowe - Sales) (John Kerwin - Sales Manager) - (Korey Witlow-Sa More

by DISCMANJEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Gorman
Jun 07, 2019 -

Toyota Of Bedford responded

Thank you for taking the time to write a review! We're ecstatic to hear Jeff, Kevin, John, Korey, and Brittany all went above and beyond to assist you with a high level of customer service your service experience. We look forward to always taking great care of you and your vehicles in the future, Let us know if you need anything!

More
July 05, 2018

New car I bought new car from dealer and it was the best. Special thanks to sales manager Mr. Frank and Ms. Sandie Williams they both made sure that I find th More

by DR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandie Williams, Frank, Kyle.
July 03, 2018

Service First service of my new highlander 2018. The service personnel are courteous and they have done the necessary serivice needed to my car.. plus, they a More

by Nancydalit123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev Mattox
June 29, 2018

Great experience Both the purchase of my 2017 Highlander through Vanja and every service appointment have been pleasant and easy. Everyone at this dealership is kind a More

by 9Objects
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanja Stanisic (sales), Mike? (Service dept) , Sean Weaver
March 01, 2018

Negligence We purchased a used Hyundai Elantra from Bedford Toyota in February of 2018. When we came to pick up the car, our salesperson Fred told that the fuel More

by LanaB
Customer Service
Recommend Dealer
No
Employees Worked With
Fred sales representative
April 29, 2017

New Car Purchase My husband and I came to Toyota of Bedford to purchase a new Toyota Camry today and had the absolute best servce ever. We came to see a particular Sal More

by Ree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Prewitt
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