Toyota Of Bedford
Bedford, OH
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The overall experience from thinking about the Avalon to putting together an order was a pleasure with Peter Jacobs. He was very knowledgeable ant was extremely helpful. It was a pleasure to do business a putting together an order was a pleasure with Peter Jacobs. He was very knowledgeable ant was extremely helpful. It was a pleasure to do business at Toyota of Bedford. And Peter's follow through in arranging for a loaner car when my new Avalon was sprayed with protectant was very proactive. Overall a great experience! More
Some of the leasing and insurance contracts were not explained thoroughly. Our salesman Peter Jacobs was very accommodating, however. We would return in 3yrs. when our lease is up to purchase another explained thoroughly. Our salesman Peter Jacobs was very accommodating, however. We would return in 3yrs. when our lease is up to purchase another Toyota. More
Dropped my Sequoia off for recalls, Mac put me in a rental because he thought it would be a couple of days, he knew I wanted my truck back asap, was done by the same night, AWESOME!!! Thank you to Mac rental because he thought it would be a couple of days, he knew I wanted my truck back asap, was done by the same night, AWESOME!!! Thank you to Mac and the Service Team for getting it back to me so fast! More
Main reason was the volume and selection of inventory. That got me there as I was a Ganley customer previous. The reason I will stay is a friendly salesperson.and a no BS experience. Once I explained m That got me there as I was a Ganley customer previous. The reason I will stay is a friendly salesperson.and a no BS experience. Once I explained my offer, it was accepted. Also I commend Frank in the internet dept for giving me an honest price and the new car manager for sticking to it. Bait and switch is big in western pa. Frank More
Service was quick and the appointment was on-time. Both the service rep and the cashier were friendly and accomodating to my needs. The waiting room was clean and comforting with wireless access. My car wa the service rep and the cashier were friendly and accomodating to my needs. The waiting room was clean and comforting with wireless access. My car was washed which was a pleasant surprise. More
Dear Sirs, I recently bought an exceptional 2013 Dear Sirs, I recently bought an exceptional 2013 Toyota Camry Hybrid fromToyota Scion of Bedford. I had the pleasure of working with the finance ma Dear Sirs, I recently bought an exceptional 2013 Toyota Camry Hybrid fromToyota Scion of Bedford. I had the pleasure of working with the finance manager, Nick Snyder. He was happy to help me. I felt very comfortable with Nick. He was professional, knowledgeable and informative. Nick Snyder did an outstanding job explaining everything. He had the rare ability to keep me content and smiling even while discussing my car payments. His hard work and commitment to customer service was exemplary. I am extremly pleased with the excellent service I received from Nick Snyder at Toyota Scion of Bedford. Sincerely, Leonard G. Katz M.D. More
We came to the dealership because we got a mailer about turning in a lease early to get a new one for the same price and payments. We thought it too good to be true but it was. We worked with Brandon and turning in a lease early to get a new one for the same price and payments. We thought it too good to be true but it was. We worked with Brandon and his manager, Todd, to do the deal. They both were as polite, helpful, and professional as possible. It was a pleasure to do business with them both. Also, the finance person, Mike,i think, was just as good as the others. We had a bit of trouble getting the Blue Tooth set up in the new car and Brandon spent a lot of time getting it going. He went as far as possible to see that we got the best service. TRuly exceptional service. We will be back and we will ask for Brandon when we do. More
Businesslike and very courteous. Didn't have to wait long to talk to Tony about questions or concerns. Very cooperative himself and staff that I(we) dealt with. to talk to Tony about questions or concerns. Very cooperative himself and staff that I(we) dealt with. More
I was greated immediately as I walked into the service area of the dealership and asked what if what I needed was service. I was directed to the service write up area and again greeted immediately. I wa area of the dealership and asked what if what I needed was service. I was directed to the service write up area and again greeted immediately. I was politely turned over to Mark who got what information he needed and asked if I wanted to wait in the service waiting area. It was great service and people who really seemed to care about me and my needs. I witnessed this as I waited in the service area. Each person was treated as an individual with special needs and everything was done to meet those needs. As I said in brief - but it was not accepted - Great service, Wonderful people! A pleasure to do business with you. More