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Toyota Of Bedford

Bedford, OH

4.7
417 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 417 reviews

November 15, 2019

Great customer service!!! All the sales team and financing team were awesome. Everyone was very helpful, and made the process smooth. I’d recommend buying a car from Toyota of Bedford. More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Luke & Ray
Nov 15, 2019 -

Toyota Of Bedford responded

Thank you for the five stars, Anthony! We are so glad to see that the team exceeded your expectations. We appreciate your recommendation; please come back at any time!

November 15, 2019

Everyone at Bedford Toyota we’re very professional and made me feel at home. From Tony Berzin, Christine, Adam and Lou made the process of leasing a Toyota Tacoma an easy experience. I will definitely be More

by Mikebras54
Recommend Dealer
Yes
Employees Worked With
Tony Berzin, Christine, Adam and Lou
Nov 15, 2019 -

Toyota Of Bedford responded

Thank you for the wonderful review, Mike! We are happy to see that the team made your leasing experience such a pleasant experience. We look forward to working with you again!

November 15, 2019

oil change Schedule my oil change, ended up having an oil change & winterizing vehicle. No pressure in getting other things done to my car. Friending & timely More

by crashyolip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Maddox
Nov 15, 2019 -

Toyota Of Bedford responded

Thank you for the great review! We are glad to see that your service was done so efficiently and pressure-free. If we can be of further assistance, please be sure to let us know.

November 14, 2019

This was my first time at Toyota of Bedford. Great place. My car works great. Quick service and reasonable price. I am definitely going back More

by Anna
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 14, 2019 -

Toyota Of Bedford responded

Anna, thank you for allowing us to assist you. Congratulations on your new purchase. We hope that you will inform us of any future needs. Have a wonderful day.

November 14, 2019

Adam, Lou and Hazel made me feel right at home and helped expedite my business quickly. All of my steps were clear and easy to understand. More

by Jbuchman6464
Recommend Dealer
Yes
Employees Worked With
Hazel Rees
Nov 14, 2019 -

Toyota Of Bedford responded

Thank you for the five stars! We are so glad to see that Adam, Lou, and Hazel personable and professional service made you feel at ease. If we can be of further service, please come back at any time!

November 13, 2019

I had a family emergency and an issue with my truck. They took me right in and had it fixed in 15 minutes. Not someone to write reviews but was so impressed with these guys that I won’t be going back to my d More

by bryan.currie1983
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 14, 2019 -

Toyota Of Bedford responded

Bryan, We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Sean in particular. Glad to hear your truck is tuned up and back on the road in superb condition! We look forward to seeing you and your Toyota at the next oil change milestone.

November 10, 2019

I was greeted very professionally and was actually taken care of earlier than my appointment time with swift service. I was pleased with the service. More

by Erika S
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 11, 2019 -

Toyota Of Bedford responded

Erika, thank you for the positive review and rating! We are happy to know that our team provided you with great customer service and we hope that you will visit us again soon!

November 04, 2019

It was a pain free EXCELLENT experience. Mitch and Dan were an awesome team to work with. Professional and attentive to our needs and questions. We would return for future business. We lik More

by RAV4 XLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Franczek , Mitch Sanchez , Mark
Nov 04, 2019 -

Toyota Of Bedford responded

Thank you for the wonderful review! We are so pleased to see that Mitch and Dan made your visit so memorable with their amazing service. Congratulations on your purchase; please come back at any time.

October 24, 2019

Lies gouging costs I went there yesterday to have a power outlet added to my rear-view mirror (power is there already) I said it was for my radar detector. They told me More

by jamesvecchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Weaver
Oct 24, 2019 -

Toyota Of Bedford responded

Hello, I am concerned to learn about your disappointment regarding the price of services. Given the opportunity, I would like to speak with you about your experience. Please email me at mpress@penskeautomotive.com. Thank you, Mike Press General Manager Toyota of Bedford

June 06, 2019

Great Experience - Very Professional - AAA+++ A Special Thanks goes out to the Sales Staff and Customer Relations. Especially (Kevin Glowe - Sales) (John Kerwin - Sales Manager) - (Korey Witlow-Sa More

by DISCMANJEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Gorman
Jun 07, 2019 -

Toyota Of Bedford responded

Thank you for taking the time to write a review! We're ecstatic to hear Jeff, Kevin, John, Korey, and Brittany all went above and beyond to assist you with a high level of customer service your service experience. We look forward to always taking great care of you and your vehicles in the future, Let us know if you need anything!

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