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Toyota Of Bedford

Bedford, OH

4.8
450 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 450 reviews

February 10, 2020

My experience is always very positive. Employees are cordial and professional. My auto is always fixed right and in good time. I plan on having my car serviced there often. More

by aogle14828
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 10, 2020 -

Toyota Of Bedford responded

Thanks for sharing your positive experiences! We appreciate your feedback and we definitely will look forward to your return. See you again!

February 05, 2020

They provided great service but sometimes appointments ran longer than what I was told. Despite that, the people there are attentive and helps customers well. More

by elainecruz82
Recommend Dealer
Yes
Employees Worked With
Hazel rees
Feb 06, 2020 -

Toyota Of Bedford responded

Elaine, thank you for providing a candid review. We appreciate your business. Your feedback will be given to management.

February 05, 2020

Salesperson and general manager were excellent. I received VIP treatment. Gave me a great deal on new Avalon. Financial approval and signing was a breeze. Will recommend to others. More

by cjdille
Recommend Dealer
Yes
Employees Worked With
Hazel Rees, Sean Weaver
Feb 06, 2020 -

Toyota Of Bedford responded

Offering exceptional customer service is always our goal. Thank you for the amazing feedback regarding the purchase of your Avalon. We are thrilled that you enjoyed your experience.

February 05, 2020

Jerry was my sales rep and he was fantastic. He was very unassuming and patient with me. He was low pressure, which was why I bought from him. Thank for an easy car buying experience! More

by irighti_bc
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 06, 2020 -

Toyota Of Bedford responded

You are very welcome. Thank you for shopping with Jerry and the team. You are always welcome to visit.

February 04, 2020

30,000 mile Service experience Very friendly and accommodating. Vehicle service was completed within a few hours, faster than I expected. Greg is a great service advisor much bett More

by tawchaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Berzin, Greg Maddox, Bev Mattox
Feb 05, 2020 -

Toyota Of Bedford responded

Thank you for taking the time to share your outstanding experience with Tony, Greg, and Bev in our Service Department! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 04, 2020

Overall, a fine experience. Nothing extraordinary. They worked with me on price and were quick on getting the exact car delivered, but other aspects of the experience were unprofessional and unorganized. T More

by Camry2020CLE
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 05, 2020 -

Toyota Of Bedford responded

Camry, I am sorry to hear about the customer service you received with us. Given the opportunity, I would like to speak with you about your experience. Please email me at mpress@penskeautomotive.com. Thank you, Mike Press General Manager Toyota of Bedford

January 31, 2020

Nice place they care about customers and everyone is involved to help you. Nice cars and all the salers are willing to help no matter what More

by rachelasifiwe
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
January 30, 2020

Absolutely wonderful Mitch was the greatest I will tell everyone I know about Toyota of bedford Mitch should get 20 stars. Best experience ever couldn’t ask for mor caring people More

by Happyperson
Recommend Dealer
Yes
Employees Worked With
Mitch Sanchez, Sean Weaver
January 30, 2020

Mitch was great. Best service I ever had. Highly recommend the dealership. He drove two and a half hours to pick me up for the car. Finance guy was great too. All employees were great. Five stars fr More

by Cadillac Ricky
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
January 29, 2020

Hazel was awesome. She answered all of my questions and concerns about the RAV4. I highly recommend the Bedford Toyota Dealership. It was a great experience More

by kjheath
Recommend Dealer
Yes
Employees Worked With
Hazel
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