Toyota Of Bedford

Call twice, and made an appointment for 30,000 check, asked the cost both times, under $80 which included oil and tire change, Got there, and was handed a "Toyota Factory Check List" before the techs ev asked the cost both times, under $80 which included oil and tire change, Got there, and was handed a "Toyota Factory Check List" before the techs even looked at my Corolla. The cost of this service was $401.57, which included a throttle body service, replace wiper inserts, add balance car, battery service, etc.. Why wasn't I told this when I called to make appointment. Greg stated that the appointment (women) people were new and didn't know the routine. I needed all these services before anyone looked at my car. My son also was upset with the unneeded service before they even touched the car, and he was a Toyota tech at another dealership. Refused all services except oil and tire. I called my writer when I got home since nothing about the thread on my tires were on the statement given to me. Greg, never returned my call, so I called the national customer service department in Tennessee. I told them that this dealership was scamming older women. I will never go back to Bedford Toyota for service or to buy another car. When home, I called two other Toyota dealerships in the Cleveland area. Asked about their 30,000 service. None of the dealerships quoted a Factory Service fee of $400. I was quoted between $60-$90 for the oil and tire change. Toyota of Bedford should be ashamed of themselves. More

I had no surprises during this visit. Matt Turkal kept me informed the entire time and let know what I can expect next service visit. me informed the entire time and let know what I can expect next service visit. More

Customer service was very good. I received good advice about my issue and the work was completed timely. My service technician was very knowledgeable and helpful! about my issue and the work was completed timely. My service technician was very knowledgeable and helpful! More

Greg was very knowledgeable and helpful during my visit. He contacted me promptly when my mini-van needed additional items fixed and explained them in detail. I would recommend him to others. He contacted me promptly when my mini-van needed additional items fixed and explained them in detail. I would recommend him to others. More

Greeted immediately, went over service expected, taken to waiting room. Job done well and correct the first time, took a little longer than expected but still ok. waiting room. Job done well and correct the first time, took a little longer than expected but still ok. More

Always a great experience. Quick in and out. People are always nice and helpful. lobby is cozy I just act like at home until my truck is ready. always nice and helpful. lobby is cozy I just act like at home until my truck is ready. More

The process from beginning to end was as smooth as silk. They have an awesome inventory with an attentive staff. Ask for David Manning, extremely courteous and professional! I highly recommend this dealers They have an awesome inventory with an attentive staff. Ask for David Manning, extremely courteous and professional! I highly recommend this dealership. More

Very friendly and personable, the salesman was helpful with any questions that I had, I definitely would return if it when I purchase a new vehicle.. with any questions that I had, I definitely would return if it when I purchase a new vehicle.. More

Excellent! Greg Maddox always gives me great service. I feel he makes sure my car needs are taken care promptly, effectively and efficiently. He is always polite and highly professional! feel he makes sure my car needs are taken care promptly, effectively and efficiently. He is always polite and highly professional! More

Very professional and overall excellent service! I had Mark as my sales pro and it was an excellent experience. I love my new Tundra. The best truck I have ever driven. Mark as my sales pro and it was an excellent experience. I love my new Tundra. The best truck I have ever driven. More