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Toyota Of Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.7
418 Reviews
Call Dealership (440) 359-6125

18151 Rockside Road

Bedford, OH

44146

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Showing 418 reviews

August 01, 2021

The salesman and managers were polite and professional. The salesman was very friendly and communicated things to me during the entire process. The process took a long time for other reasons, but in the en More

by ThePopcornLady21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hakim
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Aug 03, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, friendly and communicative experience with our team here at Toyota of Bedford. We are looking forward to your next visit with us for any of your automotive needs.

July 31, 2021

GREAT PEOPLE ! VERY CLEAN SHOP, QUICK SERVICE ! 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 ! THIS MIN WORDS NEEDS TO CHANGE ! I will stop w/ my reviews More

by LoneWolf 61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MALONE SHAW
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Jul 31, 2021 -

Toyota Of Bedford responded

Thank you for choosing Toyota of Bedford. We are happy to know that our team provided you with such a quick and accommodating experience. We look forward to working with you again.

July 31, 2021

Very good experience! Advisor Malone even applied discount coupon from different Toyota dealership. My first oil change and tire rotation in Toyota of Bedford. Thank you. More

by Romana1174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malone Shaw.
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Aug 02, 2021 -

Toyota Of Bedford responded

Hi, Thank you for your positive feedback! It is great to hear you had a good experience working with our Service Team! We hope to see you back at Toyota of Bedford for your next oil change!

July 28, 2021

Tony Bertin does a teriffic job working with us as customers. Tony is clear in his explanation and recommendations for service to the customer. Thanks. More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bertin
Report | Print
Jul 29, 2021 -

Toyota Of Bedford responded

Hi David, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased that our team were communicative and able to meet your expectations. Thank you for choosing Toyota of Bedford and we look forward to working with you in the future.

July 28, 2021

Took 2 days to do an oil changeBut they are good people Took 2 days to do an oil change But they are good people . Dealership is very clean and once I was taken care of they brought me my car right away More

by Icnm8uc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 29, 2021 -

Toyota Of Bedford responded

Thank you for taking the time to leave feedback for us. Reviews like yours help us to improve.

July 28, 2021

25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 More

by sjkai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Van
Report | Print
Jul 29, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. At Toyota of Bedford we look forward to your next visit.

July 27, 2021

I got an appoint right away. My car was worked on right when we got there. My service rep was pleasant and helpful. Good job. More

by MaryMaryfmudler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Maddox
Report | Print
Jul 28, 2021 -

Toyota Of Bedford responded

The team at Toyota of Bedford appreciates the feedback and the positive star rating, Mary!

July 23, 2021

They have done a great job with on line scheduling and I like that. It makes it so much easier for me the customer to work with my schedule. They have always treated us with respect and honesty. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,Tom Cargill
Report | Print
Jul 25, 2021 -

Toyota Of Bedford responded

Hi Bob- Thank you for taking a moment of your day to share what a great job our team did at Toyota of Bedford. You can count on our team to ensure you are well taken care of, always!

July 21, 2021

The service department is fast, helpful and the customer service given by Mike excellent! The dealership is clean, the staff is friendly and the service drive in garage is so convenient. More

by kmorganteacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 22, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for telling us about your recent experience. It is fantastic to know that you encountered helpful and excellent customer service from our team. Thank you for choosing Toyota of Bedford and we look forward to working with you again.

July 19, 2021

The entire car purchasing process was good. The salesman was knowledgeable of the car features and was responsive to my calls. The car matches my expectations. More

by Carbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taras Ustrytskyy
Report | Print
Jul 19, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and knowledgeable sales experience with us here at Toyota of Bedford. We hope you enjoy your new purchase and we are looking forward to your next visit with us.

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