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Toyota Of Bedford

Bedford, OH

4.7
418 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 418 reviews

August 09, 2021

Toyota of Bedford is my number one choice for car purchase for my entire family! We’ve always had great experiences there. The staff is always courteous and my salesperson is attentive and professio More

by kimdenised
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Aug 09, 2021 -

Toyota Of Bedford responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with our Sales Department, and we hope that you will continue to visit us at Toyota of Bedford! We are always here to help!

August 07, 2021

Dealership was great! Destiny was great to work with! She was very professional and knowledgeable. More

by Munn_r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny T.
Aug 08, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for sharing the details of your recent experience. We are delighted that our team were professional, knowledgeable and great to work with. Thank you for choosing Toyota of Bedford and we look forward to working with you in the future.

August 07, 2021

Matt Turkal is very good.working with me and probably every other customer he is in contact with. I would ask for him again as my avisor. More

by frogtoad48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Turkal
Aug 09, 2021 -

Toyota Of Bedford responded

Toyota of Bedford appreciates the positive star rating and feedback. We look forward to future visits.

August 06, 2021

Everyone is very friendly and keeps you informed with updates Was my second vehicle purchased here More

by ToyotaHigh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Turkal
Aug 08, 2021 -

Toyota Of Bedford responded

Thank you for your choice in Toyota of Bedford for your Toyota needs! Let us know if we can help again. Congratulations!

August 05, 2021

Professional service department, very friendly, explains what is being done to your vehicle, I don’t have anymore information for twenty five. Words, so sorry More

by ladidi329@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Aug 06, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, friendly and helpful experience with our service team. We are looking forward to your next visit with us here at Toyota of Bedford.

August 05, 2021

Dan was great in sales JC great in going over carMalone Dan was great in sales JC great in going over car Malone 1st service great I should have given him a time to be ready He asked snd we said no r More

by Buffington. Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malone
Aug 06, 2021 -

Toyota Of Bedford responded

Hi Richard, thank you so much for your positive comments about Toyota of Bedford! Thank you so much again for your feedback! We hope you have a great day!

August 05, 2021

Wonderful service and Raven our salesperson is exceptional!! Plan to continue buying cars from them. More

by ShellJohn11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven
Aug 06, 2021 -

Toyota Of Bedford responded

Thank you for your detailed feedback. We will be sure to convey your appreciation and let Raven know what a great job they are doing. If you ever need anything else from us here at Toyota of Bedford, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

TOB service the best in Ohio and in my opinion no other service can matchup to tob I am very happy will not go anywhere else. Thank you malone More

by Bethsenserjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malone
Aug 04, 2021 -

Toyota Of Bedford responded

Thank you so much for your sweet words, Beth! We take pleasure in hearing that Malone is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Toyota of Bedford!

August 03, 2021

They would not budge on the price , they do try and pull a fast one with the financing by changing interest rates and how long the loan is for ! To make it fit your payment , they want to get all the money More

by Robertkirk350
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember names
Aug 04, 2021 -

Toyota Of Bedford responded

Hi, Your feedback is important to us and I would appreciate the opportunity to speak with you about your sales experience in regards to pricing. Would you mind emailing your preferred contact information to me at mpress@penskeautomotive.com? I look forward to speaking with you. Best Regards, Mike Press General Manager Toyota of Bedford

Aug 04, 2021 -

Robertkirk350 responded

If you wish to talk then call me at 11:30 on my land line (327 ) i am still not very happy and i still wish in away that i would have walked away , i dont like being pushed and when there is three people at my table trying to shoehorn me into a car something is wrong !! They did not care about me and my income ( i get paid once a month due to disability ) , even if i got paid $50 a month they were doing there best to shove it down my throat, and that young smart xxx finance guy has no resect for elders !!! I worked in dealer ships for 25yrs so i know how they operate and what the bottom line is when it comes to sales !!! Im not stupid !! So your telling me you could not even take $500 off the price ? You gotta play games with numbers instead ? So call and we can talk

Aug 06, 2021 -

Robertkirk350 responded

Well i gave Mike Press ( general manager) a chance to contact me two different ways and i have gotten no responce , so that tells me that i am just another number and thats all they care about ! BUYER BE WHERE!!! TO THEM ITS ALL ABOUT THE ALL MITTY DOLAR AND NOT ABOUT THE PERSON , its a shame there are places like this out there , live and learn

August 02, 2021

Very personable service employees. My car was done on time and was washed also. The service department and the dealership was very clean. I would recommend to my friends More

by Panaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malone Shaw Mike Rini
Aug 04, 2021 -

Toyota Of Bedford responded

Hi Panaso, thank you for sharing your feedback with us! We're so pleased to know our Service Team has gone above and beyond in helping you with your vehicle needs. We hope to work with you again in the future.

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