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Toyota Of Bedford

Bedford, OH

4.7
433 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 433 reviews

October 01, 2021

Nice, clean environment. Great services. Staffs are very friendly, helpful. Got my initial service for my Highlander, I am satisfied and pleased. Recommend to friends and family. Good 👍 job! More

by ppham68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van
Oct 02, 2021 -

Toyota Of Bedford responded

Thanks for bringing in your Toyota Highlander in for your service needs at Toyota of Bedford. It is a joy to see that we have earned your satisfaction. Thank you again for your business!

September 30, 2021

Clear, clean and friendly. Answer customer questions. Give input on any other needed work after checking the work I came in for and they included the cost of it too and whether it is needed now More

by msrubyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 30, 2021 -

Toyota Of Bedford responded

Hi there, We are pleased that our Service Department were friendly and able to answer all of your questions. Thank you for choosing Toyota of Bedford and we look forward to working together in the future.

Oct 01, 2021 -

msrubyk responded

Thank you for the prompt service, customer care and helpful input on upcoming needed service.

September 29, 2021

Greg was efficient, thorough and friendly. He did a great job of accommodating my appointment More

by Kmichalak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 30, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for taking the time to share your excellent review. We are pleased you had an efficient, professional and friendly visit with our team here at Toyota of Bedford. We look forward to seeing you again.

September 29, 2021

Bedford Toyota has always provided complete, efficient, professional and courteous service to the customers. I have been bringing my Car to this dealer for 13 years after my new car purchase there. Thank y More

by Mesw521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez and others
Sep 30, 2021 -

Toyota Of Bedford responded

Thank you, it’s gratifying to learn you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it.

September 29, 2021

Great buying experience.The salesman Taras was very professional and helpful. No pressure, final price was exactly as negotiated. Trustworthy Dealership.Quick and clear communication. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taras Ustrytskyy
Sep 30, 2021 -

Toyota Of Bedford responded

Thank you so much, Michael. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

September 28, 2021

AMAZING! All staff was super friendly and our salesman got the job done quickly! Very clean facility and I’m in LOVE with my new car! Before leaving our salesman walked us through every aspect of our car More

by Rachel.rugg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 29, 2021 -

Toyota Of Bedford responded

Hi Rachel, It is fantastic to know that our Sales Department could work with you in a timely manner and make you feel comfortable. We hope that you enjoy your purchase and at Toyota of Bedford we appreciate your business. Please know that we are always here should you need us.

September 28, 2021

Very good dealership though it was a lengthy wait I was kept amused by the moving about of the deal!!! More

by jones_ilene@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Michael also Von insulted) young man in finance dept.
Sep 29, 2021 -

Toyota Of Bedford responded

Thank you for your choice in Toyota of Bedford! We're always happy to work with our guests on good deals and great experiences.

September 27, 2021

Dave was the best!! He Gave us outstanding excellent customer servic highly recommend Toyota and specifically go see Dave Manning He is awesome!! More

by Longdm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Manning
Sep 28, 2021 -

Toyota Of Bedford responded

Thank you for such great feedback for our team. We're pleased to see we have earned a wonderful recommendation from you. If there is anything else we can do, please do not hesitate to reach out to Toyota of Bedford!

September 27, 2021

The Service Department was excellent. The Call Center misinformed me when making the appointments for two cars. They said I could not make both appointments on the same day and could not wait in the buil More

by lindacosgrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Maddox
Sep 28, 2021 -

Toyota Of Bedford responded

Linda, thank you for taking the time to write a positive review! We're glad to hear Gregory went above and beyond to assist you with a high level of customer service throughout the process. We're glad you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Toyota of Bedford.

September 25, 2021

Todd was great, he went through all our options and found us the right car More

by marycorrigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 26, 2021 -

Toyota Of Bedford responded

Mary, we are so glad your search for the perfect vehicle is over and hope you are enjoying your new vehicle! Thanks for the business at Toyota of Bedford, and we look forward to future business!

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