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Toyota Of Bedford

Bedford, OH

4.7
433 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 433 reviews

October 12, 2021

Our saleswoman, Destiny was so great. The process from beginning to end was quick and painless. Although not a lot of inventory to choose from they did have the perfect car for us. Very satisfied with More

by Sherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny
Oct 13, 2021 -

Toyota Of Bedford responded

Hi Sherri, thank you for taking the time to write a positive review! We're glad to hear Destiny was able to help you find a great ride and was able to make your overall experience at our dealership quick and painless. If you ever need help with your new ride, feel free to give us a call at Toyota of Bedford.

October 11, 2021

I was there longer than I was told I was going to be there and an update would have been nice. More

by sharandsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the service desk people are nice.
Oct 11, 2021 -

Toyota Of Bedford responded

It's a delight to learn of your overall positive review. Thank you and let us know how we can earn the fifth star on your next visit.

October 09, 2021

Great experience. We’ve purchased from other Toyota dealerships before, and this was a better experience. More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 11, 2021 -

Toyota Of Bedford responded

Stacy, thank you for the positive feedback! We are happy to know that you had a great experience with us at Toyota of Bedford, and we hope that you will continue to visit us!

October 09, 2021

Absolutely a great overall experience. Hazel made it easy and kept me updated throughout the entire process. More

by hartman8465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazel Rees
Oct 10, 2021 -

Toyota Of Bedford responded

Thank you for your choice in Toyota of Bedford for your vehicle needs. We're always more than happy to help you out. Have a great day!

October 08, 2021

It was a great experience! Everything went smooth and the whole team kept it light with a natural feel.They have a new customer for life! More

by maxwillcare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven
Oct 09, 2021 -

Toyota Of Bedford responded

Thank you for choosing Toyota of Bedford. We are happy to know that you enjoyed a smooth experience. We look forward to your next visit.

October 06, 2021

Good and smooth service, explained and documented. Clear about the service quite efficient and fast More

by Tungchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Maddox
Oct 07, 2021 -

Toyota Of Bedford responded

Thank you for the positive review and rating! We are delighted to know that you were happy with the service at Toyota of Bedford, and if you need anything else please let us know.

October 05, 2021

Very good and nice people working together with you and very helpful when you are not sure what you want More

by yumdee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destine
Oct 06, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and welcoming experience with us here at Toyota of Bedford. We are looking forward to your next visit for any of your automotive needs.

October 04, 2021

They were quick to communicate and the reception staff was very nice. Unfortunately they wouldn’t negotiate purchase price at all and they gave me a very low, below nada offer for my trade. My local deale More

by Ejpichie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazel, Brandon, Michael
Oct 06, 2021 -

Toyota Of Bedford responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Would you mind emailing your preferred contact information to me at mpress@penskeautomotive.com? I look forward to speaking with you. Best Regards, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Oct 06, 2021 -

Ejpichie responded

Sir, I emailed you on 10/03 and never got a response.

October 04, 2021

Service performed completely and very promptly. This was my third visit and every time was done in a timely manner. More

by GhalkogolferGreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Maddox
Oct 06, 2021 -

Toyota Of Bedford responded

Hi there, It is great that our Service Department could meet your expectations in a timely manner. At Toyota of Bedford we appreciate your return business and we look forward to working with you again.

October 02, 2021

The dealership service was great but. I have to drive around awhile to see if the repair is working More

by Lorrainecalgie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turka
Oct 03, 2021 -

Toyota Of Bedford responded

We're happy we could help and appreciate your feedback! We hope to see you again soon!

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