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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,967 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,967 reviews

May 20, 2022

I bought a new Tacoma and the passenger seat started rattling. I brought it in for warranty to get it fixed. Dimitri Zourkos from the service department said it was under warranty and the problem was fi More

by pdduong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dimitri Zourkos
May 21, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I was able to find the history on your seat concern. We originally put a seat frame in the vehicle in an attempt to resolve the issue. If I understand correctly this repair was only temporary. The seat noise(movement) returned. On the next visit the technician contacted Toyota technical assistance and was assigned a case number. The response from Toyota is that this is a normal characteristic of the vehicle. Any further attempt to repair would not be paid for under the warranty. I wish that we had a solution for this but we do not. Sometimes we are stuck between what we would like to do and what we can do. This, unfortunately, is one of those times. Please accept my apologies for our failure to communicate this clearly to you when you had the vehicle here for service. Robert Hall Customer Retention Manager Toyota of Bellingham 360-676-0600 rhall@toyotabellingham.com

May 19, 2022

great and efficient service customer care rep is excellent has offers and options defineitely will recommend More

by louisgarces7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Payne
May 19, 2022

Elias was very helpful and kind! He provided great service and was very communicative. Thank you! More

by HOPE_PETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias!
May 19, 2022

Very fast service on the vehicle and excellent customer service by the technician that scheduled our vehicle More

by Leslea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
May 19, 2022

Great job they take could care of you very courtesy all around good people thanks for good service More

by RHARPINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer
May 18, 2022

Very nice people to deal with. They are always helpful and professional. This is my favorite dealership. More

by PAULANDNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brunell
May 18, 2022

Dimitri was very helpful. The truck was washed after service and all the details of the inspection were explained fully. More

by M_DEFRIES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
May 18, 2022

I am always treated nicely when I come in. All of the staff is knowledgeable and respectful. I trust them with my cars More

by PAULANDNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew was very polite and helpful
May 18, 2022

as our vehicles are fairly new we only need maintenance work done and it is very professional and timely. More

by CLEVESRPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
May 18, 2022

The advisor was very helpful. Although we did not have a prior appointment, he "squeezed us in" knowing that we must cross two international borders from home to the dealership. T More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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