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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,967 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,967 reviews

June 08, 2022

Efficient service. On time and clear explanation of service. Purchased the oil service plan, like it very much. More

by golf4919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
June 08, 2022

The person who helped me was very kind, thoughtful, and considerate. He answered all of my questions. More

by Jaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare, Dimitri Zourkos
June 08, 2022

Took a long time. Bill was inaccurate and still not sure if I was overcharged. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elias
Jun 08, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Hi Chris, I am sorry that you did not have a satisfactory experience in our service department. Would you be able to contact me with more details so that I can look into this and try to resolve things? Rob Hall Customer Retention Manager Toyota of Bellingham 360-676-0600

June 08, 2022

Dealership was super easy to navigate and everyone who was there was nice and ready to help me with anything I had questions on. More

by ajp3613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
Jun 08, 2022 -

ajp3613 responded

Super great first experience! All my questions were answered, communication was great, service on my car was timely and well done. And Dimitri is the best!!

June 07, 2022

People are super nice and polite, I really enjoy shopping with them, highly recommend to everyone More

by mark9856
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Amrani, Lindsay Hall
June 07, 2022

Always super friendly, and they do an amazing job. I never feel like they push me into getting things I don't need and are timely in getting done what I'm there for. More

by MEEHOLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Trevor Hare, John Springer, Dimitri Zourkos
June 07, 2022

The detail shop needs to do a better job. In making my deal it was part of the negotiation that the car would be detailed and the “green moss around the windows and on the top of the car be More

by SSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cabal
Jun 08, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Thank you for your feedback. I have addressed the detail quality with the department manager. I also agree that we were a little too relaxed with regard to Covid protocols. We have tightened up a little more on this in the past couple of weeks. Give me a call if you would like to discuss this further. Rob Hall Customer retention Manager Toyota of Bellingham

June 06, 2022

Quality of is good. Customer service is excellent. Price is a bit excessive in my opinion. More

by CJohns8105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
June 05, 2022

We discovered a ding on our car door after the service. Someone opened a light colored car door very hard into the rear driver's side door of our car during the service. This was upsetting and made us very More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elias Alvarado, Johnathan
Jun 05, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am terribly sorry this has happened to you. Allow me to review the cameras so we can find out what happened. Please reach out to me Monday so I can get some additional information to help look into this issue. Thank you, John Springer Service Director 360-715-4271

June 05, 2022

They are very friendly , professional and quick ! They always recommend what should be replaced and come up with igood solutions More

by Kungfoomstr1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
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