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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,967 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,967 reviews

June 23, 2022

Very prompt personal and professional service, very easy process in arranging and checking in to the service department More

by RFMCCLENACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
June 23, 2022

Everyone I interacted with at the service department was extremely professional and friendly. Thank you! More

by ishmael006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
June 23, 2022

They offer fast friendly service and you’re always Accommodating informative and pleasant an In a business environment More

by Cguess1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
June 23, 2022

Mb Bellingham was absolute pleasure to work with. All the staff were great and went above beyond More

by VIK.E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Story, Kai Enyeart, Joel Thompson
June 22, 2022

I appreciated the text message letting me know about the special deal, and the service was great. Everyone was really nice, even when I had my nervous pup with me. More

by Depresident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name, but I liked him; I couldn't move on without rating someone, so I just gave a random person a rating, Trevor Hare
Jun 22, 2022 -

Depresident responded

Everyone was so nice and friendly, especially when i had my nervous pup around, as well.

June 22, 2022

Uninformed staff, came into with a. Specific problem and instead of being honest and wanting to look into it. I got a run around answer and something that sounded as if they pulled it o More

by RODRIGOGONZALEZJR25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 22, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Rodrigo, I am terribly sorry if we didn't answer all of your questions. I show we completed a Toyota Care service in our express service department. If possible could you provide me with more information about your concern and I can try and answer any questions you might have as it sounds like it is something above and beyond what the express service department can do. I look forward to hearing from you. John Springer Service Director 360-715-4271

Jun 22, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Hi Rodrigo, I assume that this relates to when you were in for service recently. Can you give me more detail so that I can look into it? You can reach me at (360)676-0060 ext 1178 or email me at rhall@toyotabellingham.com. Rob Hall Customer Retention Manager Toyota of Bellingham 360-676-0060 rhall@toyotabellingham.com

June 22, 2022

Everyone was helpful from sales to the GM to the finance Department They took care of me and were respectful of my time More

by Triplett_misty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Dino Medel, Rob Hourani, David Steffen
June 22, 2022

Prompt, efficient, helpful and friendly. Have used them since 2008 and always very happy with service More

by kdokeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
June 22, 2022

Very Expensive, but I believe professional and did good job with oil change and inspection. More

by jeremy.carroll1380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameel M
June 22, 2022

It took to change oil 20 minutes and 2 hours to Wash a car 2 hours. How is that works ….. More

by Dima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name who is helping me
Jun 22, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am so sorry that you had such a poor experience in our service department. I will be meeting with those involved to try and resolve this issue. Rob Hall Customer Retention Manager Toyota of Bellingham rhall@toyotabellingham.com

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