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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,967 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,967 reviews

July 04, 2022

My service experience wasn’t great. I had to wait longer than I was told, and I realized my car was taken by someone from the shop and driven 19 miles therefore car wasn’t vacuumed and More

by SUNNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elias
Jul 05, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am sorry that we did not meet you expectations on this service visit. I would like the opportunity to look into this further. Would you be free to call me with details so I can address this with the people involved? Rob Hall Customer Retention Manager Toyota of Bellingham 360-676-0600

July 04, 2022

Everything went really well. Thomas did a fantastic job of finding the exact vehicle we wanted and worked with finance / sales managers to get me the most for my trade-in. On the More

by Djanikic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Coates, Dino Medel, James Dillow
July 03, 2022

Everything went well with maintenance. Trevor was awesome as coordinator of semi yearly service, plus additional safety requests. Discounts on service weren’t added (forgotten). - calle More

by EMERALDCITYONE
Recommend Dealer
Yes
Employees Worked With
Jack, plus I think John? In Valet Service., Matt Baughn, Trevor Hare
July 03, 2022

The young woman sitting closest to the exterior doors had a great attitude and a wonderful smile.The man sitting on the right hand side of the parts department was very knowledgeable and helpful. More

by BILL.VANDERBOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young woman answering the phones
July 03, 2022

Great experience. Sales people were great, very helpful and not pushy. Finance person was great as well. More

by ekwaltz71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Milbrandt, John O'Connor
July 03, 2022

They are dishonest and mislead their customers. Be careful, for they will take advantage of you. More

by Port2257
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Jul 03, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Dear Sir or Madam, Thank you for sharing your assessment of our establishment. Although we strongly disagree with it, we respect it. Have a great and a safe holiday weekend. Sincerely Toyota Mercedes-Benz of Bellingham

July 03, 2022

Toyota part, bought at Toyota dealership, for my Toyota, and asked to be installed by Toyota service department, and they Couldn’t perform the service requested. But do appreciate the honesty. More

by Thomas.thornton868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Hare
Jul 03, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Dear Mr. Thornton, Thank you for your candidness and transparency. My apologies for us not being able to accommodate your request. I'm curious to know the reason you were given by the Service Advisor that prevented us from installing that said part. Please reach out to me at your earliest convenience so i can further understand what transpired. Thanks again and have a great and a safe holiday weekend. Sincerely Rob Hourani General Manager 360-715-4264

July 03, 2022

Didn’t do something we specifically asked for but made up for it when we asked afterwards More

by MIKELYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Trevor Hare
July 03, 2022

Timely, pleasant, helpful and competent. Staff seems to enjoy what they do and are very professional. More

by THEDAHEIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
July 02, 2022

I found the service to be efficient and response I’ve. It completed the service process on time. More

by Sdonnelly2507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone else
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