Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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My service experience wasn’t great. I had to wait longer than I was told, and I realized my car was taken by someone from the shop and driven 19 miles therefore car wasn’t vacuumed and I had to wait longer than I was told, and I realized my car was taken by someone from the shop and driven 19 miles therefore car wasn’t vacuumed and washed as I was told initially and I had to wait for my car to be back, and this was just an oil change service. This is not acceptable. More
Everything went really well. Thomas did a fantastic job of finding the exact vehicle we wanted and worked with finance / sales managers to get me the most for my trade-in. On the Thomas did a fantastic job of finding the exact vehicle we wanted and worked with finance / sales managers to get me the most for my trade-in. On the day we came in to pick up the truck, they were VERY busy Thomas and James did a great job of showing us the vehicle and kept us busy while waiting for the finance Mgr. Dino was great to work with, kept the process of signing the paperwork really easy and low stress. Great job overall by everyone! More
Everything went well with maintenance. Trevor was awesome as coordinator of semi yearly service, plus additional safety requests. Discounts on service weren’t added (forgotten). - calle Trevor was awesome as coordinator of semi yearly service, plus additional safety requests. Discounts on service weren’t added (forgotten). - called next day and Trevor honored when informed of error. They also washed car, but didn’t have time for vacuum.. no problems. Written check up sheet appreciated. Used their car pick up service. Thank you to all who helped get service work done that day, and especially to Trevor, Service Manager. He went over and beyond to make sure all the work got completed in one day. Called also, telling me how progress was going during the day. Thanks, Trevor More
The young woman sitting closest to the exterior doors had a great attitude and a wonderful smile.The man sitting on the right hand side of the parts department was very knowledgeable and helpful. a great attitude and a wonderful smile.The man sitting on the right hand side of the parts department was very knowledgeable and helpful. More
Toyota part, bought at Toyota dealership, for my Toyota, and asked to be installed by Toyota service department, and they Couldn’t perform the service requested. But do appreciate the honesty. and asked to be installed by Toyota service department, and they Couldn’t perform the service requested. But do appreciate the honesty. More