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Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
4,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 27, 2022
On going problems with this dealership. 1. When inquiring about a 2021 Mercedes GLE 350 4matic was just told they don’t have any. Was not told about incoming inventory, when it may be a 1. When inquiring about a 2021 Mercedes GLE 350 4matic was just told they don’t have any. Was not told about incoming inventory, when it may be available or when a car could be secured. 2. Such poor service went to Autonation in Bellevue to get my car. No problems at Autonation. 3. Scheduled service, as I got the service package and saw the new G-class. I inquired about a lease. No offer to be shown the car, a Mercedes sales person did not even come out to talk to me. 4. Service scheduled and ran 4.5 hours over. 5. Reviewed with service personnel what needed to be done and driving around today and they did not complete some of the check offs they where supposed to. 6. Starting to feel anxious when I need to talk to them now. Just the worst. I don’t know if it’s just a series of bad moments or they have issues with minorities. My spider senses are tingling though. Other minorities may understand what I mean by this. It may be a great service location if your a white het male or even female but otherwise you may wish to stay clear. My spouse got an Audi. I’ll just say I’m jealous at this point. They’ve had no problems. More
by Mary
Employees Worked With
Kelsey in service, several persons from sales
October 27, 2022
The service rep was able to handle an annoying issue with one of the settings while I was checking in. Nice work. The service was completed in the time I was told. A very satisfying visit altogether. THANKS! one of the settings while I was checking in. Nice work. The service was completed in the time I was told. A very satisfying visit altogether. THANKS! More
by OSCAR.PEDREGON
Verified CustomerEmployees Worked With
Trevor Hare
October 26, 2022
Had a great experience from all levels at this dealership. I have and will continue to refer my friends to Roy and Bham Toyota dealership. I have and will continue to refer my friends to Roy and Bham Toyota More
by jim@interiordoorsandmore.com
Employees Worked With
Dino Medel, Roy Amrani, Scott Kerbein
October 25, 2022
Just wanted my check engine and esb light problems found and fixed and transmission fluid checked was talked into an a service. Service light was not fixed or problem discovered esb light I was told was a b and fixed and transmission fluid checked was talked into an a service. Service light was not fixed or problem discovered esb light I was told was a brake light switch. And to come back tomorrow after it comes in. Went back next day It was a 15 minute Jo’s to put in a $27.00 switch under the brake pedal I was charged $244.00 when I questioned it I was told there are minimum charges. Then told to come back again if I want the device light fixed. Took it elsewhere and they found the problem in 20 minutes and fixed it when the part came in a couple hours later. They seem to be more concerned about service rather than how high they can jack a bill. More
by CAPTIANMARKJOHNSON
Employees Worked With
John Springer
October 25, 2022
Sean did a great job. He kept us informed throughout the process, answered all our questions and made the trade-in of our vehicle a seamless and painless part of our new He kept us informed throughout the process, answered all our questions and made the trade-in of our vehicle a seamless and painless part of our new car purchase. We will recommend Sean to our friends and he will be our first call when we are ready for our next Toyota. More
by jamessimonjr
Employees Worked With
Jordan Story, Sean McInnis
October 25, 2022
Just had a service completed and went on a trip and had a surprise warning that coolant levels were low. I wonder what other checks were pencil whipped? surprise warning that coolant levels were low. I wonder what other checks were pencil whipped? More
by SMRIGGINS20
Employees Worked With
Alyssa Rainer
October 25, 2022
I was pleased to be treated well, all my questions were answered and Joel followed up with a phone call to see how I was liking my new car. this is the third car I have bought from this dealership and if I answered and Joel followed up with a phone call to see how I was liking my new car. this is the third car I have bought from this dealership and if I buy another car I will go back to them. More
by robbiebring
Employees Worked With
Joel Thompson
October 24, 2022
I was a little surprised that I had to ask a couple of times to get a technician to answer my questions. It was a little like herding the cattle through on a service call. Eventually a technician did answ times to get a technician to answer my questions. It was a little like herding the cattle through on a service call. Eventually a technician did answer my questions. More
by KCKCSHAG3
Employees Worked With
Trevor Hare
