Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
Filter Reviews by Keyword
By Type
Showing 4,969 reviews
Very good used car purchase A few months ago we were helped by a sales guy named R.J. to buy a used car. He was excellent - listening and helping us get the right car for us. I A few months ago we were helped by a sales guy named R.J. to buy a used car. He was excellent - listening and helping us get the right car for us. I'm writing as just tripped over this site and it is a good time to thank R.J. and the dealership. We completed everything in a couple hours and picked up the car the next day. Smooth - no mistakes - relaxing and enjoyable experience. More
No hassle, no pressure and excellent customer service. When I was shopping for my first car, I was "chased away" from other dealerships because of high pressure sales tactics. I simply wanted to browse bec When I was shopping for my first car, I was "chased away" from other dealerships because of high pressure sales tactics. I simply wanted to browse because I wasn't sure of what I wanted or what I was looking for. I always seemed to have a salesman following me and pressuring me to look at a certain model or assuming what my budget was. I found it incredibly annoying and would just move on to the next dealership. When I went to Wilson Toyota, I ran into James Doyle who was incredibly respectful of my time, space and indecisiveness. I was informed of the layout of the lot, (new trucks over there, new cars over here, Toyota here, Mercedes here, and used there). It was incredibly refreshing to just be given needed information and left alone to browse. James gave me his business card, showed me where I could find him OR anyone else if I had questions or needed assistance. He even pointed me in the direction of complimentary coffee and cookies! After two or three visits back to Wilson, I made up my mind on the vehicle I wanted, a 2015 Scion fr-s. ( James remembered my name, would come say hello and ask if I had any questions every time I would come look, and ultimately I was just allowed to do my thing). I can't tell you how much I appreciated the space. The purchase process was quick, efficient and friendly. My car was washed, detailed and waiting for me in a private showroom where James went over everything with me. The radio, navigation, hands free, dashboard notifications, everything. I was absolutely comfortable with every button, knob and light before I left. My experience with James and Wilson Toyota was so amazing that I came back and bought a 2017 Tacoma. I didn't even consider looking at any other dealership. The service department is also fantastic by the way! Scheduled oil changes include tire rotation, brake pad measurement, horn, lights, belts, hoses, battery, etc... If you're looking for a new or used vehicle, I implore you to go to Wilson Toyota first and although everyone is awesome there; ask for James Doyle. More
Great Customer Service RJ was so personable and very helpful finding finance options. He went out of his way to show me the cars I was interestedly in and also made suggesti RJ was so personable and very helpful finding finance options. He went out of his way to show me the cars I was interestedly in and also made suggestions on a few other make and models that fit my lifestyle. I guess the best thing about shopping here was RJ's willingness to actually listen to my needs instead of just selling me a car! Thanks RJ! I will be back and plan to tell my friends where to go for their next car purchase. More
Excellent Our salesman James was very passionate and patient. He gave us the necessary time and knowledge it took to make sure we got the right car that we want Our salesman James was very passionate and patient. He gave us the necessary time and knowledge it took to make sure we got the right car that we wanted. The whole sales team were gracious and made us feel comfortable. More
Excellent I have worked with associate RJ Haykin, who is very helpful, knowledgeable, honest, patient, easy going, and in general does a great job in selling ca I have worked with associate RJ Haykin, who is very helpful, knowledgeable, honest, patient, easy going, and in general does a great job in selling cars. I would highly recommend working with him. More
Superior sales and service. Highly recommend this dealership Have been a customer since 2010 and will be buying from them again. They have the best products by models and service for Toyota and Mercedes-Benz. I Have been a customer since 2010 and will be buying from them again. They have the best products by models and service for Toyota and Mercedes-Benz. I highly recommend sales lady Becky and general manager Sean for sales. The service garage has done some major stuff for me on my Toyota. They work swiftly and accurately and politely. Prices are fair and they helped me with things on fluids and tires-air with no charge. This is a complete and very modern car dealership. I am a small businessman needing in the future about six new cars and trucks. I will be back regularly even for our out of state stores' vehicles operations needs. I too am in the service business with bakeries. Happy customers make good referrals and referrals are the best advertising in the world. Roger Wiegand, Managing Director, Southwest Bakeries, LLC More
Helpful and courteous staff Came in to look for a used truck. Described what I wanted and how much I wanted to spend. I was shown a beautiful Toyota Tundra that was going to fi Came in to look for a used truck. Described what I wanted and how much I wanted to spend. I was shown a beautiful Toyota Tundra that was going to fit my needs and my budget. We haggled for a bit and they made it happen even when I gave them a timeline on how fast I wanted to move. Took a trip home to meet the furnace guy and by the time I came back trick was clean and ready to go. Signed a few papers and we we're off with our new to us truck. Dino is the man. Helpful during and after the sale. More
Dennis Brounstein was great to work with My husband and I purchased a car from Dennis Brounstein's this year. Shopping for cars is not my favorite activity, but he made it easy. I would highl My husband and I purchased a car from Dennis Brounstein's this year. Shopping for cars is not my favorite activity, but he made it easy. I would highly recommend him. More
Marcy was amazing Marcy at Toyota in Bellingham was so attentive and made the process so smooth. They had such great prices and the showroom was clean and beautiful. T Marcy at Toyota in Bellingham was so attentive and made the process so smooth. They had such great prices and the showroom was clean and beautiful. The reception staff even watched my kids while I took a test drive! Best experience ever buying a vehicle! More
I finally found my Car Guy! Bob Pelegrini facilitated our needs being met resulting in having two dependable, fun cars that we are very happy with. I view Bob as someone I can g Bob Pelegrini facilitated our needs being met resulting in having two dependable, fun cars that we are very happy with. I view Bob as someone I can go to if I have car needs, rather than a car salesman trying to pressure me. He is excellent at finding a vehicle that meets your needs. More