Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Good but not great. Trevor got me in immediately the afternoon I called. I indicated that if the repair was going to take some time I’d appreciate a loaner. At about 11 Trevor got me in immediately the afternoon I called. I indicated that if the repair was going to take some time I’d appreciate a loaner. At about 11:30 the next day I called but no answer. I tried again, calling and texting to no avail. Finally, at about 5:00 a receptionist after patiently listening to my story went and found him. He said he’d been very busy and apologized. I finally got word about 10:30 the next morning the car was done. My issue was not the service or not having the part on hand. My concern was in not being informed of the status. I would have been very satisfied had he delegated that task. As near as I can tell they did a good job on the repair. More
Great service Elijah Morin was my sales representative and was great to work with. He went out of his way to make things work for me. He even drove my old vehicle Elijah Morin was my sales representative and was great to work with. He went out of his way to make things work for me. He even drove my old vehicle an hour down to the Anacortes ferry terminal saving me a lot of time and effort. More
Professional and Attentive We went in looking for a new truck for me after many years of just having a beater vehicle. Elijah was polite and professional during our purchase. He We went in looking for a new truck for me after many years of just having a beater vehicle. Elijah was polite and professional during our purchase. He understood that this was a significant moment for me and our family and allowed us to make the necessary time to determine our wants and our needs in this purchase. Despite being incredibly busy and dealing with another client when we returned to finish the deal, he ensured that our needs were addressed and we would be able to walk out with a new truck. More
Wonderful experience and worth the drive! We called about two vehicles yesterday, we wanted to be sure they were available before we drove an hour to dealership. When we arrived vehicles were We called about two vehicles yesterday, we wanted to be sure they were available before we drove an hour to dealership. When we arrived vehicles were ready for us to look at and drive. Dino/Angie were great! No pressure at all. We ended up purchasing a 2018 Camry and couldn’t be happier! Everyone we met was personable and went the extra mile to make sure we were happy (Peter, Dino, Angie and Richard) we definitely recommend this dealership! More
My favorite salesman ever. Thanks Marcy I met Marcy when she worked at a different dealership. It was linked with the current dealership and I was looking for a newer car. Now the car I chos I met Marcy when she worked at a different dealership. It was linked with the current dealership and I was looking for a newer car. Now the car I chose was at the other dealership and not the one she was at. But she shared her info with a fellow salesman and was willing to split the earnings so I could have the car I wanted. And please realize i fought for her to get the enire sale. Since then I have bought 2 more cars from her and each time has been just as good as the previous. You cannot go wrong with this lady. She is most awesome. Sincerely Jennifer P.S. I honestly cannot stand salesmen . She is fabulous. More
4Runner purchase Dennis was incredible to work with and we appreciated his help every step of the way. He was very personable, responsive, and knowledgeable. Highly re Dennis was incredible to work with and we appreciated his help every step of the way. He was very personable, responsive, and knowledgeable. Highly recommend him as a salesperson. More
Truly the best car buying experience I’ve had All the staff at Bellingham Toyota were very accommodating. I worked with the Krystal’s from their online sales department. They got my sale and trade All the staff at Bellingham Toyota were very accommodating. I worked with the Krystal’s from their online sales department. They got my sale and trade ins quoted for me and jumpstarted the process so that there weren’t any surprises when I arrived. Considering I drove up from Portland I wanted to be sure of what I was getting into before hand. They gave me a great deal on a used certified vehicle and were fair with my trade ins. I had two. Even though we arrived late in the evening and had our two dogs with us, Krystal Glynn was so sweet and easy to work with she allowed us to let our dogs in and feed them after our long ride. Making us feel right at home. I apriciate all the staff that stayed late to make our sale happen, and they did it with smiles. I have never had such a seamless car buying experience. Concidering all the extra accomodations we required, arriving late, being located hours away, our dogs and even returning our UHAUL car trailer for me! Above and beyond girls! This is the pinnacle of customer service. More
Purchasing a new car with Crystal Glenn This experience of buying a new car with Crystal Glenn has been very satisfying. She went over and above what I expected and I am very happy with he This experience of buying a new car with Crystal Glenn has been very satisfying. She went over and above what I expected and I am very happy with her service. I will highly recommend her to anyone as their representative. I will never forget her. This was 6th new car I have purchased from this dealership. More
Excellent Great Service Excellent knowledge of product line No hassle test drive Very smooth stream lined finance department No pressure to purchase additi Great Service Excellent knowledge of product line No hassle test drive Very smooth stream lined finance department No pressure to purchase additional items after the sale More
Great Service Excellent overall service, put us in a vehicle that we wanted with a good rate. We weren't pressured or hounded, very free and helpful atmosphere. Excellent overall service, put us in a vehicle that we wanted with a good rate. We weren't pressured or hounded, very free and helpful atmosphere. More