Toyota Mercedes-Benz Sprinter of Bellingham

Brought car in to fix squeaky brakes and factory light Service was courteous and very professional. The problems were fixed and they deserved high marks! Mercedes should be very proud of this dealership. Service was courteous and very professional. The problems were fixed and they deserved high marks! Mercedes should be very proud of this dealership. Customer care was definitely practiced through out! More

Web Scheduling a Problem - Staff Great I made a reservation online. After making the reservation I received email confirmation of the appointment and the person I was to check in with (Alys I made a reservation online. After making the reservation I received email confirmation of the appointment and the person I was to check in with (Alyssa). I arrived on time but Alyssa was not working that day and my appointment was not on the books. Shawn Laughlin was able to fit me in later in the day, so my car was serviced. More

they worked hard to make sure to help what I needed! For my first experience at a dealership..I felt welcomed and cared for. They supported what my family needed financially and quality van. Service amaz For my first experience at a dealership..I felt welcomed and cared for. They supported what my family needed financially and quality van. Service amazing More

Best in the NW I tool my vehicle in a day earlier than scheduled and Darby did the best he could to accommodate the service. Very professional and friendly staff. I tool my vehicle in a day earlier than scheduled and Darby did the best he could to accommodate the service. Very professional and friendly staff. More

Wonderful buying experience Angie and Kirsten were fabulous and easy to work with. I had an appointment with Angie and she had cars lined up for me to look at when I got there. Angie and Kirsten were fabulous and easy to work with. I had an appointment with Angie and she had cars lined up for me to look at when I got there. I wasn’t necessarily going to buy a car that day but did so because I felt comfortable with her. She presented the information in a straightforward manner with no pressure or condescension. She didn’t try to talk me into something I didn’t want like they do at other dealers. I didn’t feel manipulated. I felt respected. So I bought a car More

Straightforward and Easy Gilby and Jake were great to work with to trade in my car for a used Sienna. Kristen in finance was wonderful too. Thank you for making it easy and ta Gilby and Jake were great to work with to trade in my car for a used Sienna. Kristen in finance was wonderful too. Thank you for making it easy and taking the BS out of car buying. I highly recommend you! More

Outstanding I submitted my vehicle request online to five dealerships. Heard back from four of the five dealerships, Bellingham being one of them and Marcy was my I submitted my vehicle request online to five dealerships. Heard back from four of the five dealerships, Bellingham being one of them and Marcy was my point of contact. After discussing online my requirements, I made the hour drive North to test drive the Tacoma with manual transmission since I was coming from a 4Runner with an automatic. Marcy was very professional when I met her but also talked to me like a human and not a robot reading script which I appreciate. I had no intentions of purchasing a vehicle that day, we talked numbers and made an agreement on my trade. There was one vehicle in the region that met my requirements and price but when Toyota of Bellingham went to transfer the vehicle the dealership in Oregon had made a bunch of over priced mods leaving me no vehicle after a couple hours at the dealership. So we went with having one being made by Toyota, this was on 10DEC2017 and the Tacoma arrived in Bellingham on 09JAN2018. I made the drive North again with my 4Runner and met Marcy to finalize the deal. Everything went smooth and communication was excellent. I was sent to finance to work with Kirsten and that was actually a highly positive experience as well. She spoke to me as a human and not someone just going through the process, she answered any questions I had in a professional manner but almost made me feel comftable as I sat there with her sense of humor. Once finance was done Marcy showed me all the gadgets inside the Tacoma and answered my questions. This was a highly positive experience and I couldn’t be happier. More

Toyota of Bellingham I would of rated this dealership a 5 and I’ll explain why I gave it a 4. Now for the record the staff are completely accommodating and respectful and I would of rated this dealership a 5 and I’ll explain why I gave it a 4. Now for the record the staff are completely accommodating and respectful and did everything they could to help me get into my Newer Tundra. First off I blame 100% this issue on me but I would of expected Toyota to verify. Again I say this back in my head and I blame me but I’ll explain. I got shown a “2014 5.7L Tundra SR5 TRD off-road” which i test drove. Fell in love with it and made the moves to purchase. After almost two days of negotiations i was sold. I came in to sign the paper work and as we started i noticed the paper work had “2015” Tundra V8 SR5 TRD” i mentioned that it said it was a 2015 not a 2014. Immediately I’m like sweet it’s even newer. The sales memebers started to scramble to make sure the VIN was correct and confirmed it was the correct truck and then confirmed it was a 2015. We fly through the paperwork (my fault here) and we walk out the door with a new to us truck. The next day as I’m going through the paper work to set up my insurance in the corner of my eye i see 2015 Tundra 4.6L V8 SR5 TRD. “4.6L”. Mind you out of all the paperwork is was the only one that says it’s a 4.6L. I immediately said no way and run out to my truck to look at the badges and realized the trucks engine badge was removed by the previous owner, which i think looks cleaner. So i pop open the hood and bam, like a sack of bricks i see the 4.6L on the engine cover. Now for those of you that said wait you didnt open the engine hood And didn’t notice there again is another reason I blame myself as well. But then again the truck was marked as a 2014, it was told to me it was a 5.7L when i test drove it, which could of been a honest mistake on their part and unfortunately i didn’t catch it. Other then this they really helped out to get this truck to a reasonable price which I give the service a 4 Star More

Another great experience Great people that always make you feel welcome and are easy to work with! I have bought many cars from these fine folks and have no desire to look els Great people that always make you feel welcome and are easy to work with! I have bought many cars from these fine folks and have no desire to look elsewhere. Thanks again. More

January check-up My experience with service on my Toyota has always been a good experience. They are professional, attentive, and efficient. They always advise me on My experience with service on my Toyota has always been a good experience. They are professional, attentive, and efficient. They always advise me on what needs to be done. More