Toyota Mercedes-Benz Sprinter of Bellingham

Golden Rule Service I brought in my 2010 model Prius because the main battery was losing almost all its charge overnight. Ryan Cully handled my issue, kept the vehicle o I brought in my 2010 model Prius because the main battery was losing almost all its charge overnight. Ryan Cully handled my issue, kept the vehicle overnight to see if the service center could duplicate my experience (couldn't) and find the reason (apparently none, whew!). Ryan has a nice way about him, easygoing, with a gentle sense of humor. There was no charge for the test/inspect overnight and when I got back in the car, it had been vacuumed and the inside of the windshield washed. Wow, happy customer on my first visit. Thanks, Ryan and to all the service personnel who contributed! More

Five Star Service It was a total customer service experience in purchasing a new car. We have never had such a comfortable, relaxed and fun experience purchasing cars It was a total customer service experience in purchasing a new car. We have never had such a comfortable, relaxed and fun experience purchasing cars in the past. A nice bottle of wine to celebrate when we got home was the icing on the cake! More

Rj was awesome!! The whole dealership is great and the sales and service are terrific! Including sales and the service department. Great and the building and selectio The whole dealership is great and the sales and service are terrific! Including sales and the service department. Great and the building and selection is very good More

Overall Experience OK - 5 Stars for Service Manager We brought our car in for a Toyota recall on an electrical fuse for the hybrid battery. The day after the service was performed we noticed the audio s We brought our car in for a Toyota recall on an electrical fuse for the hybrid battery. The day after the service was performed we noticed the audio system display and navigation was malfunctioning. It seemed likely to us that something done during the service call affected our radio display. We brought the car in again. A service tech ran some diagnostics and concluded that the radio unit was kaput. The Service Advisor said that it was just coincidental that the display went out the day after our car was worked on. He said the only solution was to replace the radio unit, which would cost us around $800. It still did not make sense to us that the day after the service call the radio unit (which has always worked) all of a sudden was malfunctioning. We contacted Bellingham Toyota to express our dissatisfaction with the situation and were put in contact with Joe Smith, Service Department Manager. Joe was very personable and responsive in working out our problem. He had our car's audio display system looked at again by a service technician. The service tech solved the problem by updating the software for the radio. The radio unit itself was not the problem after all! We are appreciative that Joe took special care by personally testing and re-testing our car before releasing it back to us. We give him a 5-Star rating for listening to us and his follow through on customer service. More

Amazingly Helpful And Smooth Experience Such a better experience than previous purchases at other dealerships in town. The people at Toyota were down to earth, and honest with me throughout Such a better experience than previous purchases at other dealerships in town. The people at Toyota were down to earth, and honest with me throughout the entire process. And even went above and beyond to help me save even more money than I expected. I am super grateful for this. More

Great Experience Dino was very friendly and respectful. I felt he was a lot more genuine than many other car salespeople That I dealt with while searching for a car. H Dino was very friendly and respectful. I felt he was a lot more genuine than many other car salespeople That I dealt with while searching for a car. He made the experience as painless as possible and I really appreciate it. I would definitely recommend him to the next Australians that come over. More

Great experience at Toyota of Bellingham I had a great experience here. Felt I was treated fairly and honestly. They Always get me in for service appointments quickly and do a good job. Love I had a great experience here. Felt I was treated fairly and honestly. They Always get me in for service appointments quickly and do a good job. Love the car wash each time too! More

Great Customer Service We bought a RAV yesterday. It was a quick and pleasant experience. Victor Woodrich was very helpful and accomodating. Thank you for a good deal! We bought a RAV yesterday. It was a quick and pleasant experience. Victor Woodrich was very helpful and accomodating. Thank you for a good deal! More

Fair Dealers We just puchased a new Sienna. We were met in the parking by Jim Doyle and ushered in to the showroom. We are loyal Toyota owners and have brought ou We just puchased a new Sienna. We were met in the parking by Jim Doyle and ushered in to the showroom. We are loyal Toyota owners and have brought our Prius here for excellent, reasonably priced service for years. So the basic car and dealership were no brainers. Jim was incredibly helpful fining and explaining the right option package for us. The negotiations were fair an low key. Jim was very respectful of of our need to discuss things among ourselves until we were comfortable. After a good deal of give and take we arrived at a deal very satisfactory. Wendy in the finance department was also very helpful in explaining options to protect our purchase. It is also a very dog friendly place. More

Excellent My experience is always great. I love the quick service and friendly staff. I would recommend them to friends and family and will continue to do busin My experience is always great. I love the quick service and friendly staff. I would recommend them to friends and family and will continue to do business with them in the future. More