Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Friendly, quick, comprehensive, clear, honest. Had a great experience from start to finish - scheduling, Ryan C did a fabulous job during the servicing, and follow up over bill. Great job! Had a great experience from start to finish - scheduling, Ryan C did a fabulous job during the servicing, and follow up over bill. Great job! More
Oil change - shouldn’t be that hard I had an appointment for an oil change. It took one hour and 40 minutes because they got “slammed.” What’s the point of doing this by appointment then I had an appointment for an oil change. It took one hour and 40 minutes because they got “slammed.” What’s the point of doing this by appointment then? I was offered the possibility of a free oil change which was then downgraded to a 20% discount. You shouldn’t offer something if you can’t provide it. And THEN they lost my keys. Had to wait again and when I got the keys, and no apologies for that. Not impressed. From now on I’ll drive down to Burlington if I have to. More
Excellent service Crystal Mervyn was very knowledgeable about all the cars I was interested in. And was so patient with my pickiness. Rick Stinardo got my financing and Crystal Mervyn was very knowledgeable about all the cars I was interested in. And was so patient with my pickiness. Rick Stinardo got my financing and paperwork done quickly, and explained the process and my options thoroughly. All in all a great car-buying experience. More
Couldn't be better Richard was unbelievably helpful in located the perfect ride for me. They didn't have exactly the one I wanted but had it shipped up to bellingham for Richard was unbelievably helpful in located the perfect ride for me. They didn't have exactly the one I wanted but had it shipped up to bellingham for me. I will be recommending Richard to my friends in the future for sure. Thanks again More
Bellingham Mercedes service Great service department. They have really improved their communication and customer service to take advantage of convienent technology. I enjoy the w Great service department. They have really improved their communication and customer service to take advantage of convienent technology. I enjoy the whole experience of having a car from here, from purchase to service to replacing the vehicle. More
Very positive experience My experience with Service Advisor, Alyssa Alexander, is a positive one. She is always friendly yet professional. She really listens to customer co My experience with Service Advisor, Alyssa Alexander, is a positive one. She is always friendly yet professional. She really listens to customer concerns and tries very hard to bring about a happy resolution. She is mechanically knowledgeable and what she doesn’t know, she will ask. In other words, she doesn’t guess or give you some “half - baked” answer. Perhaps it is because she is a woman and doesn’t let ego get in the way. I think it is forward thinking of Toyota of Bellingham to have a woman of her caliber working as a Service Advisor. I have great trust in Alyssa’s judgment and recommendations. I will continue to be a customer as long as you have quality people, like Alyssa, as the “face of Toyota”. MBM More
‘Just looking’ turned into an awesome purchase. Victor rocked! No pressure, professional, courteous and knowledgeable. The whole process was smooth and painless and I’m super happy with my new Toy Victor rocked! No pressure, professional, courteous and knowledgeable. The whole process was smooth and painless and I’m super happy with my new Toyota. Addy was a bonus, she is a sweet addition to your business. More
excellent Everyone I dealt with was friendly and professional. In and out quickly, everything was explained to me. Waiting area clean and pleasant. Doors proper Everyone I dealt with was friendly and professional. In and out quickly, everything was explained to me. Waiting area clean and pleasant. Doors properly marked etc... More
Buying a car Travis greeted us when we arrived at the door. We gave him our price point and driving needs. He showed what was on the floor. Financing was stress fr Travis greeted us when we arrived at the door. We gave him our price point and driving needs. He showed what was on the floor. Financing was stress free and we were hoping to trade in our other vehicle. Of course it was a Loss" vehicle. All good. Travis picked me the next day and went over the details of my vehicle. Thank you Travis and Toyota team for a great experience. More
Prompt and professional Everyone we have worked with at Wilson is attentive and professional. From purchase of our car to regular maintenance appointments, they provide great Everyone we have worked with at Wilson is attentive and professional. From purchase of our car to regular maintenance appointments, they provide great service. On time and thorough. More