Toyota Mercedes-Benz Sprinter of Bellingham

Didn’t expect to buy a Tacoma.... but how could I resist?! Shandara was very good to me. She very thoroughly walked me through inside and out of my Tacoma and showed me every feature inside and out. Not only t Shandara was very good to me. She very thoroughly walked me through inside and out of my Tacoma and showed me every feature inside and out. Not only that but on the financial side she helped me understand EVERYTHING that was going on. Any question I had she happily answered. Thank you!!! More

Not what I expected I was very disappointed by my experience. The service center seemed backed up and disorganized. I had a 1:00 appointment, and was told the service wou I was very disappointed by my experience. The service center seemed backed up and disorganized. I had a 1:00 appointment, and was told the service would take about an hour and a half. At 4:30, I was still waiting for my car, causing me to miss an appointment. When the car was finally returned to me, it had been washed but not vacuumed. I bought a Mercedes, in part because of the local dealership and the expectation of a high level of service. This expectation was based on our experiences at Seattle BMW, where we have taken our other car for service many times and enjoyed excellent customer service. I hope our next service appointment is more satisfying. On a positive note, the shuttle driver was courteous, considerate, and prompt. More

Great service experience Took our 1992 Toyota 4Runner in for a recall on the AC which was completed in a timely manner. The service advisor was great and very helpful Took our 1992 Toyota 4Runner in for a recall on the AC which was completed in a timely manner. The service advisor was great and very helpful More

Very Nice Service Alyssa was very nice and very informative when I came to pick up my car and I so appreciated the text updates on my car while I was out running erran Alyssa was very nice and very informative when I came to pick up my car and I so appreciated the text updates on my car while I was out running errands and such. More

Great service! We had a very positive experience purchasing our new Toyota. Our sales representative was not to pushy. Very helpful. We had our wild toddler with us We had a very positive experience purchasing our new Toyota. Our sales representative was not to pushy. Very helpful. We had our wild toddler with us and everyone was so kind and patient with her too. we appreciated the large selection of used vehicles and found the perfect car that was within our budget. More

Terrible experience have purchased 2 vehicles from them, and the latest truck I bought had a couple minor issues such as rear window would not operate, and the cruise con have purchased 2 vehicles from them, and the latest truck I bought had a couple minor issues such as rear window would not operate, and the cruise control would not engage, they had me believing that they would be able to fix these problems, but all that was done was diagnostics, then after all that they refused to find a solution for me, even though I was under the impression that they would take care of me. One would have thought since I was a repeat customer that they would try a little harder in helping me out. I will never recomend anyone to go there. More

Beat offer of other delers All of the staff I worked with went above and beyond to be friendly, personable and attentive. My sales person, Jake Bogaards, was wonderful to work All of the staff I worked with went above and beyond to be friendly, personable and attentive. My sales person, Jake Bogaards, was wonderful to work with and kept me updated throughout the purchasing process. The finance team gave me more for my trade-in and offered a more competitive price than I was offered at the Burlington dealership. They exceeded my expectations and I highly recommend the team that I worked with. More