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Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
4,964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 10, 2018
Great service! Made car shopping a good experience with a great outcome. 2018 Camry Hybrid!. Thank you!l Would recommend to family & friends..Well thought out Co. i Made car shopping a good experience with a great outcome. 2018 Camry Hybrid!. Thank you!l Would recommend to family & friends..Well thought out Co. in our community. More
by dolbos
Verified CustomerEmployees Worked With
Peter Fitzpatrick, Kirsten Mount, Trevor Hare, Victor Woodrich
Helpful August 10, 2018
Paint issue Buffed out overspray on roof of truck. As this was a new vehicle there was no reason for the overspray to be there in the first place. We do not beli Buffed out overspray on roof of truck. As this was a new vehicle there was no reason for the overspray to be there in the first place. We do not believe this was caused by the dealership but rather at the factory. The dealership stepped right up and took care of it. More
by CP
Employees Worked With
Dino Medel, Alyssa Rainer, Jeff Zabel
August 10, 2018
Easy no pressure buying experience Toyota of Bellingham's wide selection offered just what I was looking for without having to search all over town. Jeff,our salesperson, took a low pre Toyota of Bellingham's wide selection offered just what I was looking for without having to search all over town. Jeff,our salesperson, took a low pressure easy to work with approach and offered to throw in window tinting. Finally, when it came time to sign papers, the dealership had an electronic tabletop that presented easy to read oversized pages. Digital signatures made the paper signing a fun experience More
by dano
Employees Worked With
Jeff Gilbert, Kirsten Mount, Alyssa Rainer
August 09, 2018
Perfect Service Trevor was excellent from the minute I walked in until I left. Efficient, kind, fun, positive and knew what he was talking about. I’ve had great servi Trevor was excellent from the minute I walked in until I left. Efficient, kind, fun, positive and knew what he was talking about. I’ve had great service at Wilson Motors for years. Now my husband takes his truck there. More
by JOANH42
Employees Worked With
Trevor Hare
August 09, 2018
Very international Alicia was very helpful with guiding me to the right vehicle for me. the whole process was very easy with her knowledge of the vehicles Alicia was very helpful with guiding me to the right vehicle for me. the whole process was very easy with her knowledge of the vehicles More
by ANGELOLIVERA53
Employees Worked With
Alicia wingate
August 09, 2018
Bad customer service I have used this service centre the past three years and have always had amazing service until my last visit which was two days ago. When the bill wa I have used this service centre the past three years and have always had amazing service until my last visit which was two days ago. When the bill was presented to me, I showed the service person my 10% discount email to be applied to the final bill. To my shock he stated since I never told him in advance he couldn’t apply the coupon. I then stated this was an email I received from this exact dealership to present at the time of servicing. I have received these coupons in the past and have never had this experience. He then stated the email needed to be printed off and could not be applied unless it was printed. Even though I showed him my email saying that was not the case and I only needed to show him the email. He was unwilling to waiver on his thoughts and stated this was a new policy. I then asked are you able to print it for me to which he stated he doesn’t have access to a printer. After finally presenting him with numerous options he stated perhaps someone at reception could print it for me. I then proceeded to front reception and asked if they could print it because the service person wanted it printed before honouring the coupon. She then stated it doesn’t need to be printed and that she would talk to him. After her discussion she stated she would print it off however no one else knew of this new policy to print off emails sent directly from this dealership to clients. I eventually presented the coupon to the service person who eventually gave me my discount while at the same time making comments such as if this was done prior it wouldn’t have taken So long. I bought my extended warranty from this dealership have had all my servicing done with them but after this experience I would reconsider. Wilson Motors of Bellingham should really reconsider thier customer service policy or educate some of the staff there and be transparent. More
by Vancouver
Employees Worked With
Rod Perkins
August 09, 2018
Top notch! Great service as always! Great work, fast, easy. My favorite place for Toyota service! People are friendly, communication is ample, work always exc Great service as always! Great work, fast, easy. My favorite place for Toyota service! People are friendly, communication is ample, work always exceeds my expectations. More
by BrunoInBham
Employees Worked With
Shawn Gregory, Alyssa Rainer
August 08, 2018
disappointed. see the review. When i made my appointment i told the person i wanted my battery replaced. when i got home and looked over the work performed i found a note that sai When i made my appointment i told the person i wanted my battery replaced. when i got home and looked over the work performed i found a note that said the battery needs service. The comment said corrosion buildup on battery-rec service. Now if they had replaced the battery like a wanted there would be no battery service required. Now that is something i need to get taken care of next time if i remember. More
by HENRY_WESTMAN
Employees Worked With
Trevor Hare
August 08, 2018
Great experience! Trevor was great at communicating what was going on with our vehicle as well as offering good options for us to choose from. Great overall experience Trevor was great at communicating what was going on with our vehicle as well as offering good options for us to choose from. Great overall experience! More
by TKVANDERWILT
Employees Worked With
Trevor Hare
August 08, 2018
Super easy to work with! Rod was super easy to work with and talk to; I had some scheduling conflicts and they were able to accommodate a loaner car the night before! I will f Rod was super easy to work with and talk to; I had some scheduling conflicts and they were able to accommodate a loaner car the night before! I will for sure come back next time I need some work done. More
by SDAVIS15
Employees Worked With
Rod Perkins
