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Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Good service The service person was very helpful. Clearly explained what needed to be done and why i needed to have the repairs completed. The work took less time The service person was very helpful. Clearly explained what needed to be done and why i needed to have the repairs completed. The work took less time than estimated and cost was a little less than estimated. I had a great ride to and from my home while the car was worked on. More
Oil change on an MB Sprinter 3500 I found that $450. plus for an oil change was on the excessive side of reality. Time to look for an alternative service company. I have a GMC van an I found that $450. plus for an oil change was on the excessive side of reality. Time to look for an alternative service company. I have a GMC van and comparable service is barely over $100. Work is done by a GM dealer. Maybe the extra cost was for a poor washing of the vehicle after service. I would recommend service dept but with a caution. More
Shop sucessfully completed several jobs The shop successfully completed several jobs on our Highlander within a reasonable time frame and cost estimate. The Service Manager, Trevor, smartly The shop successfully completed several jobs on our Highlander within a reasonable time frame and cost estimate. The Service Manager, Trevor, smartly asked about doing a job I hadn't thought of and when combined with another planned job ended up saving us time and money down the road; combing two jobs in one, same labor cost. I appreciated that. We have been long time patrons, and will certainly return in the future. More
Good service and nice personnel He helped me by explaining the job that needed to done on my car Very nice an professional and friendly! I will recommend to friends. He helped me by explaining the job that needed to done on my car Very nice an professional and friendly! I will recommend to friends. More
Fun, friendly and honest Roy was an excellent guide for my first time vehicle purchase. Thank you. I was given many options and had everything explained to me in great detail. Roy was an excellent guide for my first time vehicle purchase. Thank you. I was given many options and had everything explained to me in great detail. I never felt pressured or misled. Sales and and financing departments were top notch and I definetly will recommend friends and family to visit them for their next vehicle purchase. More
Only Place to Buy & Service Toyotas Just bought a new Toyota from Bellingham. Dino was wonderfulThis is my 2nd Toyota from this dealership. I would never buy or service my Toyotas anyw Just bought a new Toyota from Bellingham. Dino was wonderfulThis is my 2nd Toyota from this dealership. I would never buy or service my Toyotas anywhere else. For my experience they are the place to go. More
Just simply beyond the pale When it finally came time to replace my (our) 27 year-old F-150, we were really very clear in the make, model, & properties we wanted to find in a use When it finally came time to replace my (our) 27 year-old F-150, we were really very clear in the make, model, & properties we wanted to find in a used vehicle. Evidently, those properties were also wanted by just about everyone else, so finding one let alone securing one to purchase was a frustrating chore. We listed those properties on 3 or 4 Search programs (CarGuru, etc), receieved notifications when a vehicle would come up, then drive to Tacoma or Seattle, or Everett, or Burlington to be disappointed. I wandered the lots in town to stay on top of new arrivals, then found myself pretty much only walking through the Bellingham Toyota lot. This is because there is a significantly greater attention to detail given to ANY new or used vehicle put on display. I saw the truck on their lot we ultimately bought several days before receiving any notification. A fellow approached while I was peering through the window & asked if he could help - I explained the properties we were looking for, and he said, "Let me get Becky - she knows more about this." Abit later, Becky shows up, introduces herself, and points out 3 other vehicles having similar properties to our desires - which she already has written down - hands me her card, and invites me to bring in my spouse whenever we'd care to test drive any of them. No pressure. We bought that truck - a 2005 Tacoma - and it quite literally appears to be brand new. Becky had Carfax & service records going back to it's original sale date, as well as detailed service records of those things performed at their shop. After a full and comprehensive mechanical work-over, they then detailed it to showroom quality. It is gorgeous. With Jeff (the money guy) there was none of that protracted sales-pitch stuff about this undercoating or that tinting. I think we spent about 10 minutes figuring which of Jeff's options would work best for us ("If you put this down, then your payments would be y for z months - OR you could put a down and your payments would be b for c months." All very simple no sense of pressure, and frequent checks by Jeff that we all remained on the same page. The type of Customer Care they show is probably what keeps us going back to Bellingham Toyota; during our first test drive of the Tacoma, I remarked to my spouse how dark the tint was on the rear window. As we were finalizing the purchase, Becky says, "If you'd like and don't mind waiting a day, I'll have that tinting removed for you." For me, being listened to and cared for during a multi-thousand dollar purchase counts big. I'm certain that Bellingham Toyota wants to be financially successful - it's just that they do it the old fashioned way giving customers satisfaction & happiness with a good product and great service. More
Great! Very helpful and knowledgeable! 10 years of selling At Bellingham Toyota. Thank you! Explained all the different options and worked with management t Very helpful and knowledgeable! 10 years of selling At Bellingham Toyota. Thank you! Explained all the different options and worked with management to get a good price. More
Surprisingly great service. Brought the car in for a recall safety check and was surprised that they also gave the car a complete once over checked everything and even washed it Brought the car in for a recall safety check and was surprised that they also gave the car a complete once over checked everything and even washed it! And it hardly took any time at all. I was pleasantly surprised! More
Service on SL 65 I service rep was expecting my arrival properly, and have the service tech lined up properly. Both were very professional and took care of the service I service rep was expecting my arrival properly, and have the service tech lined up properly. Both were very professional and took care of the service on my 2014 SL 65 very timely. More