Toyota Mercedes-Benz Sprinter of Bellingham

I received excellent service, I always do. The service representatives are very friendly and address any questions or concerns I might have in a very professional manner. representatives are very friendly and address any questions or concerns I might have in a very professional manner. More

Great customer service and reasonable prices. Rod Perkins did a phenomenal job! The service was thorough and timely. Rod also took time to show me the new Mercedes AMG inventory. did a phenomenal job! The service was thorough and timely. Rod also took time to show me the new Mercedes AMG inventory. More

Sent my daughter in for routine oil change and slipping transmission. Unfortunately, transmission issue was not diagnosed, other than you driving car around the block.She said staff was not friendly or he transmission. Unfortunately, transmission issue was not diagnosed, other than you driving car around the block.She said staff was not friendly or helpful! Disappointing! Also, charged $65 to change wiper blades ...THATS OUTRAGEOUS And there’s always a long list of things that the car “needs” every time we bring it into a dealer ... This is why dealers get a bad reputation for ripping people off! More

Fast and competent service all around, from the shop work to Angelina the service writer. Thanks! However, requiring me to write at least 24 words here is annoying and asinine. to Angelina the service writer. Thanks! However, requiring me to write at least 24 words here is annoying and asinine. More

Visiting your dealership is always a pleasure. Your friendly staff in both sales and service/parts departments consistently deliver outstanding and friendly customer service. During my recent visit, B friendly staff in both sales and service/parts departments consistently deliver outstanding and friendly customer service. During my recent visit, Brooke went above and beyond from my initial appointment until completion of my vehicle paint repair. Thank you so much! More

Great customer service. Folks in the Service Department were professional, kind and kept me COVID safe. Brooke was exceptional - thank you! I was given a loaner vehicle and was able to pick up my car withi were professional, kind and kept me COVID safe. Brooke was exceptional - thank you! I was given a loaner vehicle and was able to pick up my car within the estimated timeline. They did an immaculate job cleaning and applying a protective coating on the outside and inside of the vehicle. It looked brand new! Much appreciated, Ty More

The service was performed promptly, people I met are very friendly and helpful. Every service desk was set up in individual offices to minimize the chance of contamination of the virus. friendly and helpful. Every service desk was set up in individual offices to minimize the chance of contamination of the virus. More

Scheduled online and received fast and professional service. Good work, and thanks for all the help. Turned out to be a lot cheaper than I was expecting. service. Good work, and thanks for all the help. Turned out to be a lot cheaper than I was expecting. More

This past visit was a bit of a disappointment.I This past visit was a bit of a disappointment. I scheduled my car for an oil change and general servicing, after the services were complete, upon veh This past visit was a bit of a disappointment. I scheduled my car for an oil change and general servicing, after the services were complete, upon vehicle pick up I noticed the skid pan hanging not completely attached, two pan pins were not installed upon completion of the job. Returning the car to the stall I informed the service manager that the job wasn’t completed, a few minutes later the service manager returned to inform me that the mechanic notice the car arrive to the shop with a pin missing and one was broken. I got the impression that if they see something missing and or broken it’s ok to give it back to the customer incomplete means it’s just a customers car and not their own.... They replaced the broken pin and reinstalled the missing pins. I feel the service manager shouldn’t have came back to inform me that a pin was broken and one was missing, trying to justify why the mechanic didn’t reinstall the pins, oh by the way the pins weren’t missing in the first place, why? Because I keep a watchful eye on the overall condition of the car at all times. So in general the service was unsat! I drive from Whidbey for service on my car and I have purchased two cars from this dealership and have always had great service, has something changed here? My wife and I were considering purchasing another vehicle but at this point we are unsure if we will purchase another vehicle from this dealership. The mechanic that performed maintenance on my car didn’t complete the job, in turn you loose the customers trust, if I was to performed maintenance on a customers aircraft in this manor, I would loose my job in a heartbeat!! More

New Hilander lease. Roy was great. He went above and beyond to make sure I was happy with my lease. I would highly recommend. Thank you. beyond to make sure I was happy with my lease. I would highly recommend. Thank you. More