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Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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I waited 3 hours with out hearing from anyone when I took my car in for oil change and check engine light. Then the oil change service was incomplete because they didn’t rotate the tires or clean the car. I my car in for oil change and check engine light. Then the oil change service was incomplete because they didn’t rotate the tires or clean the car. I was not charged for this bad service but it was still NOT what I would call service. The representative was Dimitri who also tried to claim personal responsibility for the work done when he actually had no idea I had Ben waiting 3 hours and did not know what was going on with my car when I approached him. More
Great group of mechanics, they take good care of my car. The waiting area is completely arranged to apply to Covid. All associates are very helpful. The waiting area is completely arranged to apply to Covid. All associates are very helpful. More
Beckie was a great and a pleasure to work with. She gave me frequent updates on the progress of my van build and always returned calls within reasonable time. me frequent updates on the progress of my van build and always returned calls within reasonable time. More
Carter Tipton was so great to work with! Friendly, prepared, easy to talk to and professional. Dealership over all was lovely and welcoming. Would recommend to anyone! prepared, easy to talk to and professional. Dealership over all was lovely and welcoming. Would recommend to anyone! More
Great experience with Jack on getting a new vehicle after a traffic accident. Would definitely recommend to family and friends in the market for a new vehicle. a traffic accident. Would definitely recommend to family and friends in the market for a new vehicle. More
Daniell Morgan met me as I pulled in, She went over everything I came in for.. Kept me informed about my truck, She was very polite and professional.. everything I came in for.. Kept me informed about my truck, She was very polite and professional.. More
Great experience. Rod Perkins was great to work with. He got all the necessary work done successfully and got my vehicle back to me when I needed it. I'll definitely be back for future service. got all the necessary work done successfully and got my vehicle back to me when I needed it. I'll definitely be back for future service. More
The maintenance done on the car was really good. I am rating it 3 stars only because my car was not cleaned from the inside after service. rating it 3 stars only because my car was not cleaned from the inside after service. More
Everything was great except for the vacuuming of the car was poorly done. I’ve had much better service in that department. Otherwise I love this Toyato dealership. was poorly done. I’ve had much better service in that department. Otherwise I love this Toyato dealership. More
The staff at Wilson Toyota, notably Len & Dimitri, consistently go above and beyond to provide exceptional customer care. Especially notable are the adaptive protocols during COVID. Thank you! consistently go above and beyond to provide exceptional customer care. Especially notable are the adaptive protocols during COVID. Thank you! More