Toyota Mercedes-Benz Sprinter of Bellingham

While the work was completed well, the service manager is disrespectful and lacks courtesy or customer service. He assumes bad acts and accuses customers errors that defy logic. He needs training on customer disrespectful and lacks courtesy or customer service. He assumes bad acts and accuses customers errors that defy logic. He needs training on customer relations. More

9/20 I did purchase three 2019 Mercedes 16 foot Morgan cargo trucks, all three Morgan boxes leak, 2 hinges are broken one cab leaked and has been repaired one cab still leaks, One Morgan box was repaired cargo trucks, all three Morgan boxes leak, 2 hinges are broken one cab leaked and has been repaired one cab still leaks, One Morgan box was repaired but it does still leak also third-party installed ramps improperly one has been repaired. We are at the rainy season and water is coming in to the electronica area of the cab More

Roy was fantastic!! The finance guy was rude and very off-putting. I don’t think he even smiled or said thank you. It was like he had somewhere else to be. off-putting. I don’t think he even smiled or said thank you. It was like he had somewhere else to be. More

Nick was a pleasure to have for our salesman. He was not a pressure salesman, which we appreciated. Appropriately he asked the style of driving we’d be doing and intelligently steered us to a couple of opti a pressure salesman, which we appreciated. Appropriately he asked the style of driving we’d be doing and intelligently steered us to a couple of options. We could tell he knew the product well and was informative in listing options for us. He graciously gave us time to make our decision and has made himself available for questions after our purchase. When the detailing department “missed a spot” Nick was quick to rectify the issue. More

Travis in particular was very friendly and helpful. Took his time with us, was very knowledgeable and explained everything very well. Went the extra mile for us. his time with us, was very knowledgeable and explained everything very well. Went the extra mile for us. More

Becky was professional, knowledgeable, and a lady of high integrity. She answered every question we asked with expertise. I would definitely purchase another car from Becky and will send my friends to her al integrity. She answered every question we asked with expertise. I would definitely purchase another car from Becky and will send my friends to her also More

MUCH better than last time. The facilities were clean, a custodian was sanitizing the furniture and counters in the customer lounge area. The service advisor was friendly and saw to it that my needs were f custodian was sanitizing the furniture and counters in the customer lounge area. The service advisor was friendly and saw to it that my needs were fulfilled. It took an hour to replace the 12 volt battery in my Prius C, but we had the time available. Thank you for your service. More

Angelina and Dillen steered my Yaris through its service appointment smoothly. They were friendly and professional. I appreciate such excellent service they provided. Thank you very much! appointment smoothly. They were friendly and professional. I appreciate such excellent service they provided. Thank you very much! More

While everyone was friendly, my vehicle was serviced in a reasonable amount of time, and I believe was completed as requested. I find myself extremely disappointed. I had 1 question. Should remote start stil reasonable amount of time, and I believe was completed as requested. I find myself extremely disappointed. I had 1 question. Should remote start still work on my key fob after my remote connect subscription has expired. Service said they didn't know and referred me to sales, sales person wasn't sure either, so I left. When I came back to pickup my vehicle, I asked another sales person who did not know, they called over another sales person who didn't know, then they referred me back to service. I've purchased 3 brand new cars from this dealership, 5 used cars, and referred 2 people who have also purchased cars. Sales staff it's great when buying a car. Service staff has always been a disappointment. Please work on taking care of customers after initial sale! More

John: Thank you so very much for fixing the dome light in my car that had not been properly seated. We can buy a car anywhere; however, it's the service that keeps us coming back to Bellingham Toyota. A in my car that had not been properly seated. We can buy a car anywhere; however, it's the service that keeps us coming back to Bellingham Toyota. Alyssa Rainer has been our service advisor for years! She is THE BEST! More