Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Always very courteous and prompt with service requests and honest. Staff is knowledgeable about products and vehicles. Really appreciate all of the assistance from the staff. Thank you and honest. Staff is knowledgeable about products and vehicles. Really appreciate all of the assistance from the staff. Thank you More
the Service Advisor, Sage, as well as Jason in the parts Department and Ryan, shop manager, were very helpful. If Jason had not alerted me to the on-line Mercedes-Benz tire sale I might not have had my tir Department and Ryan, shop manager, were very helpful. If Jason had not alerted me to the on-line Mercedes-Benz tire sale I might not have had my tires replaced. More
Full of nice people who genuinely want to help you, very clean environment with a comfortable lounge area. Patience is a must, but it was definitely worth being patient; getting the help of the sales and fi clean environment with a comfortable lounge area. Patience is a must, but it was definitely worth being patient; getting the help of the sales and financial associates and managers helped the time go by quickly. More
everything was great except no car wash? waiting room was comfortable will be nice when we are back to normal times donuts and coffee would help comfortable will be nice when we are back to normal times donuts and coffee would help More
Nick and zack were gave excellent customer service. Missed the car wash! The coffee and tea are a nice touch. As is the newspaper’s in the waiting room Missed the car wash! The coffee and tea are a nice touch. As is the newspaper’s in the waiting room More
Not good. Took our 2010 Prius in for normal service at 103,600 miles, Dimitri recommended a transmission drain/fill; said OK, $375 (we bought the car there new). A week later 3 different dash warning lig 103,600 miles, Dimitri recommended a transmission drain/fill; said OK, $375 (we bought the car there new). A week later 3 different dash warning lights came on relating to brakes. Took it back in, took about a week to find out what was wrong, then wait for parts, in all took about 2 1/2 weeks and $1600 for master brake cylinder. In the meantime Dimitri said they would give us $5400 for it, maybe as a trade, not clear. He said it was in great shape. We like Toyotas but went shopping around and bought a 2020 Honda Accord Hybrid at Honda of Bellingham, the Prius was not available for trade because it was in pieces at Wilson. After it was fixed, paid the $1600 and went to sell it to Wilson Motors. David Steffen is the used car buyer, said the market had changed and now would only pay $4675. Took the Prius to Honda of Bellingham who paid $5000. During this time updates from Dimitri very slow, messages to David went unanswered. End of story. More
Everything went very smooth. Salesman was nice and stayed in touch for the most part. Only reason I didn’t give five stars was I felt we were there longer than needed to be since we had filled out mo stayed in touch for the most part. Only reason I didn’t give five stars was I felt we were there longer than needed to be since we had filled out most of the paperwork at our previous meeting. More
Best experience ever! Dino was fantastic! I was able to take my time, drive several cars and never felt pressured once. Great job guys! This! take my time, drive several cars and never felt pressured once. Great job guys! This! More
Professionally thorough yet not annoying! Answered questions but didn’t push. I had worked in the business so I was somewhat aware of various sales technics, usually pushy. Not here. Also very clean, questions but didn’t push. I had worked in the business so I was somewhat aware of various sales technics, usually pushy. Not here. Also very clean, following Covid mandates. Felt safe. More