Toyota Mercedes-Benz Sprinter of Bellingham

Perfect service every time. They set your expectations for what they are going to do and advise you on maintenance based on mileage. Forth coming on price no surprises. Everyone is courteous. for what they are going to do and advise you on maintenance based on mileage. Forth coming on price no surprises. Everyone is courteous. More

Had to have my car towed here unexpectedly and they were able to get my issues sorted out the same day. They were very professional and courteous and I will definitely be back for future maintenance! able to get my issues sorted out the same day. They were very professional and courteous and I will definitely be back for future maintenance! More

Dmitri has been very good with customer service . He went out of his way to get my car detailed during a service appt following a promotion that Toyota was running . went out of his way to get my car detailed during a service appt following a promotion that Toyota was running . More

Happy with salesman. No pressure. Sent my mom in to buy a car from him the same day. 👍 Can't wait to bring the car back for paint protection. car from him the same day. 👍 Can't wait to bring the car back for paint protection. More

On time and work done well . Changed oil did 65,000 mile checkup, washed car. Made some recommendations. They were fine and competent. Would use them again. checkup, washed car. Made some recommendations. They were fine and competent. Would use them again. More

Not a good experience getting my oil changed. I got there at the scheduled time and saw 3 cars ahead of me. A gentlemen approached my truck. Unsure who he was with no name tag , but then told me to pull into at the scheduled time and saw 3 cars ahead of me. A gentlemen approached my truck. Unsure who he was with no name tag , but then told me to pull into lane 2. Told me the wait would be 1.5 hours. Went to check in and they told me I was due for the 30,000 service. Problem was I already had that done which shows they didn’t really look to see why I was there. Waited for 2 hours with no employee checking in. I finally went out to the garage. It was apparently lunch break cause only one employee was there. The employee said the truck was done and she tried to find me. Must not have checked the lobby where customers wait. Missed time from work. Then employee walked me to the back and told me the truck was in the back. Then I had to find the truck. And to top it off the mechanic never turned off the “needs maintenance” light that came on when my truck reached 5,000 miles. Not the best experience. More

Highly organized very personable very efficient and very fair minded when it comes to recommending necessary services while discussing possible need for discretionary or elective services fair minded when it comes to recommending necessary services while discussing possible need for discretionary or elective services More

My interactions with this shop started in 2018 when I changed residence to this area. So far they have been polite, professional, timely, and thorough. changed residence to this area. So far they have been polite, professional, timely, and thorough. More

Jack Conneely made a car-buying experience painless and actually enjoyable! He handled each step of the process with honesty, integrity, and efficiency. His grace under pressure (mine -- to get a lower pri actually enjoyable! He handled each step of the process with honesty, integrity, and efficiency. His grace under pressure (mine -- to get a lower price) impressed me. Jack was thorough in explaining all of the interior complexities. He even helped me move items from my old vehicle to the new one. I'm shouting to the world: "Buy a vehicle from Jack Conneely and you won't be disappointed!" Toyota is fortunate to have him. More

Note: I put Brooke as my service advisor because I spoke with her on the phone, but I do not think it was her that I mention in this review below: I have a dash cam in my car, and after I pulled my SD ca with her on the phone, but I do not think it was her that I mention in this review below: I have a dash cam in my car, and after I pulled my SD card and was reviewing all my footage, I saw the advisor I had (cannot remember her name) talking to someone in my car and making comments on my weight. She was nice, but the comments made behind my back really offended me. This is for training purposes. I left a 4 star rating because it took 2 hours for my car to have a normal oil change and tire rotation. This is NOT based on the comments made. I like this dealership, but your people need to be a little more sensitive and not make disparaging remarks about someone’s physical appearance. More