Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Daniel C was professional, courteous and helpful. The service department was clean and efficiently run. The repair was done in a timely fashion and Daniel even came in on his day off to wrap things up. V service department was clean and efficiently run. The repair was done in a timely fashion and Daniel even came in on his day off to wrap things up. Very impressed. More
Toyota of Bellingham was very helpful with getting to the root of the problem, they offered car pickup and great service. Very happy, thanks again! root of the problem, they offered car pickup and great service. Very happy, thanks again! More
Perfect service every time. They set your expectations for what they are going to do and advise you on maintenance based on mileage. Forth coming on price no surprises. Everyone is courteous. for what they are going to do and advise you on maintenance based on mileage. Forth coming on price no surprises. Everyone is courteous. More
Had to have my car towed here unexpectedly and they were able to get my issues sorted out the same day. They were very professional and courteous and I will definitely be back for future maintenance! able to get my issues sorted out the same day. They were very professional and courteous and I will definitely be back for future maintenance! More
Dmitri has been very good with customer service . He went out of his way to get my car detailed during a service appt following a promotion that Toyota was running . went out of his way to get my car detailed during a service appt following a promotion that Toyota was running . More
On time and work done well . Changed oil did 65,000 mile checkup, washed car. Made some recommendations. They were fine and competent. Would use them again. checkup, washed car. Made some recommendations. They were fine and competent. Would use them again. More
Not a good experience getting my oil changed. I got there at the scheduled time and saw 3 cars ahead of me. A gentlemen approached my truck. Unsure who he was with no name tag , but then told me to pull into at the scheduled time and saw 3 cars ahead of me. A gentlemen approached my truck. Unsure who he was with no name tag , but then told me to pull into lane 2. Told me the wait would be 1.5 hours. Went to check in and they told me I was due for the 30,000 service. Problem was I already had that done which shows they didn’t really look to see why I was there. Waited for 2 hours with no employee checking in. I finally went out to the garage. It was apparently lunch break cause only one employee was there. The employee said the truck was done and she tried to find me. Must not have checked the lobby where customers wait. Missed time from work. Then employee walked me to the back and told me the truck was in the back. Then I had to find the truck. And to top it off the mechanic never turned off the “needs maintenance” light that came on when my truck reached 5,000 miles. Not the best experience. More
Highly organized very personable very efficient and very fair minded when it comes to recommending necessary services while discussing possible need for discretionary or elective services fair minded when it comes to recommending necessary services while discussing possible need for discretionary or elective services More
My interactions with this shop started in 2018 when I changed residence to this area. So far they have been polite, professional, timely, and thorough. changed residence to this area. So far they have been polite, professional, timely, and thorough. More