Toyota Mercedes-Benz Sprinter of Bellingham

Second time in that you blew off specific requests to check items. Firs time I asked for a brake check for excessive pulsation. Not done. Second was for entire system issues. Not done. With appointm check items. Firs time I asked for a brake check for excessive pulsation. Not done. Second was for entire system issues. Not done. With appointments 2-3 weeks out it is irritating to have extra time taken to look at items which were requested on drop off. More

Worked to find best solution. Kept us apprised, and continuing to support us for a good resolution to the problem. More to come as we work to satisfy/remedy the issue. continuing to support us for a good resolution to the problem. More to come as we work to satisfy/remedy the issue. More

My words cannot express how well he did. Nick was very helpful. I would rate him higher than a 5 star. He helped me find the car I needed. He was very informative, and knowledgable. Would I go back for Ni helpful. I would rate him higher than a 5 star. He helped me find the car I needed. He was very informative, and knowledgable. Would I go back for Nick? Absolutely. He makes you feel welcome, and buying a car was like trying on new shoes, easy, but flashy. More

Second vehicle with them,they go out of their way to sell you a new vehicle. My salesman Roy is doing a great job a making me a happy buyer, I would surely recommend him to anyone!!! you a new vehicle. My salesman Roy is doing a great job a making me a happy buyer, I would surely recommend him to anyone!!! More

Great car selection, guys are willing to negotiate! Got the car that i wanted and got a trade in amount close to what i was looking for. the car that i wanted and got a trade in amount close to what i was looking for. More

Got to work with Jordan and Lindsey. They both did a great job. Jordan handled our initial enquiries and was prompt to respond and accurate with the information provided. Lindsey got us across the finis great job. Jordan handled our initial enquiries and was prompt to respond and accurate with the information provided. Lindsey got us across the finish line on the day we came in. She was super welcoming and friendly and very patient with our questions. She did a great job explaining all the features of the car. More

When we picked up our Prius after an oil change and h-vac filter replacement, the car smells bad and a bunch of “malfunction—visit your dealer” warnings are showing in the display that were NOT there before filter replacement, the car smells bad and a bunch of “malfunction—visit your dealer” warnings are showing in the display that were NOT there before taking the car to the dealer. After spending over $300, I expect the condition of the car to be better rather than worse when I pick it up after service. Disappointing first trip to the dealer for this new-to-me car. More

Everyone I came in contact with was friendly and very helpful; thinking especially of Jordan. Appreciate being squeezed in to get my Resitall treatment before my trip helpful; thinking especially of Jordan. Appreciate being squeezed in to get my Resitall treatment before my trip More

While I have generally had great service here, not the case this time. An oil change and tire rotation turned into a 4 hour wait. The technician was obviously in a hurry and stripped 2 of the lug bolts be case this time. An oil change and tire rotation turned into a 4 hour wait. The technician was obviously in a hurry and stripped 2 of the lug bolts because he used the power wrench instead of making sure the tire was on right and finger tightening lug nuts. Had to order new studs from Subaru and replace the ones that were stripped. The service guy told me this was the third time he had done this! Really???Why would I want to have this guy even touch my car. Bad for me and for your business. More

As always, Toyota has done a wonderful job on my car! Dimitri took all my concerns and put them to bed. Thank you, I appreciate you guys! Dimitri took all my concerns and put them to bed. Thank you, I appreciate you guys! More