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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,969 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,969 reviews

September 18, 2021

Dishonest and incompetent Needed a minivan for my Dishonest and incompetent Needed a minivan for my company. Put down a deposit and it took 10 days of hounding to get a simple invoice to finance t More

by Rcaldin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Fitzpatrick, John Cabal, Lindsay Hall
Sep 19, 2021 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Thank you for taking the time to inform us about your experience with our dealership. We take your input seriously and are disappointed that we came short of your expectations. If you are truly un-happy with the vehicle, the representation of it, and the experience, we would be happy to undo this transaction and give you your money back. While we agree with you that a couple things could have been better, we do take exception to the idea of any dishonesty. We had made you aware of this vehicle being a Service Loaner before you came up to finalize a purchase. As for the invoice that you were waiting for, we had told you that we were waiting for this Loaner vehicle to return back to us so that we could get the exact miles on the vehicle for you and your Invoice. That was given to you, in order to give to your bank with 1196 miles on the paperwork. There were also many emails to you in regards to the situation in trying to get this vehicle out of a service customer's hands and ready for you to purchase and take possession of. Again, we always try our best to take care of each and every one of our customers to the best of our abilities and we apologize for our shortcomings in your purchase. If there is something that you feel would make this a better purchase experience for you at this point, please let us know.

Sep 19, 2021 -

Rcaldin responded

I stand by my review and assesment. I was left with no choice but to purchase as I had a deadline to supply the vehicle for a client. Once I was aware it was a demo I asked for a discount but was told no. In any other car environment i would have gone somewhere else but i was left with no choice. I will continue to get my review out to every site I can.

September 18, 2021

Good service experience blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by DEREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safe
September 18, 2021

They done good job on my car. Also give me a excellent service from beginning to end. More

by NEWYAN228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
September 17, 2021

Five star except service took 1.5 hours while I waited, Five star except service took 1.5 hours while I waited, perhaps because I chose wash and vac. More

by LIZHARMONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
September 17, 2021

Very professional and friendly. I was very satisfied. Very professional and friendly. I was very satisfied. I had the valet service and they got my car back to me in a timely manner. More

by HOFF0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
September 16, 2021

Very courteous, prompt and professional! Sage kept me up to date on progress and got me out reseller than expected. More

by PISEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage
September 16, 2021

I was treated with respect and service was just as I had expected. Good service More

by RICHARD@RICHARDGHUNTER.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Ellingson
September 16, 2021

Fair prices and fast ……………Nice lobby Nothing else to Fair prices and fast …………… Nice lobby Nothing else to say Nothing else to say They took short notice More

by smardie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer
September 16, 2021

Thank you. Great service. No complaints. Got my oil changed and inspection done with no problems. More

by LARASTARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer
September 15, 2021

I was very impressed with the sales staff they helped me when i dropped off my motor home late in the day. More

by rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabrinah Garza
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