Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Dishonest and incompetent Needed a minivan for my Dishonest and incompetent Needed a minivan for my company. Put down a deposit and it took 10 days of hounding to get a simple invoice to finance t Dishonest and incompetent Needed a minivan for my company. Put down a deposit and it took 10 days of hounding to get a simple invoice to finance through my bank. Fund out a week later they can't get the invoice because they loaned out the very car I put a deposit down on. Then I find it's a demo when told it was new. Once I get to finance I find out its being sold as used and not new, so the warranty won't be the same. Then I am told that I still had to pay full price for my not so brand new car. The paperwork says it has 1100 miles but it has 1200 when I get in it. To end this terrible experience I am told they gave it a complete detail yet the front seat is dirty. I buy 50 vehicles a year and this experience was my second worse. The whole team was dishonest, unresponsive and lacked any sense of customer service Wish I would have bought the pacifica. More
Five star except service took 1.5 hours while I waited, Five star except service took 1.5 hours while I waited, perhaps because I chose wash and vac. Five star except service took 1.5 hours while I waited, perhaps because I chose wash and vac. More
Very professional and friendly. I was very satisfied. Very professional and friendly. I was very satisfied. I had the valet service and they got my car back to me in a timely manner. Very professional and friendly. I was very satisfied. I had the valet service and they got my car back to me in a timely manner. More
Fair prices and fast ……………Nice lobby Nothing else to Fair prices and fast …………… Nice lobby Nothing else to say Nothing else to say They took short notice Fair prices and fast …………… Nice lobby Nothing else to say Nothing else to say They took short notice More