Toyota Mercedes-Benz Sprinter of Bellingham

The staff was very pleasant when I first got there. He also explained to me what was done. He also ushered me to the parking lot. The maintenance service was also dine fast. It was finished in less than a also explained to me what was done. He also ushered me to the parking lot. The maintenance service was also dine fast. It was finished in less than an hour. The lounge was clean and relaxing More

Both Shane and Ryan were awesome. They represent the organization in a professional, courteous manner. Truly assets that should be compensated appropriately. organization in a professional, courteous manner. Truly assets that should be compensated appropriately. More

Scott did a great job when I purchased my RAV4 Hybrid. He was straight with me and very helpful by coming by my house so I could go on a test drive when I was snowed in on a steep hill in Bellingham with He was straight with me and very helpful by coming by my house so I could go on a test drive when I was snowed in on a steep hill in Bellingham with a Prius. This dealership will tell you that their goal is repeat customers, not short term cash grabs, and backed that statement up with a fair deal. Recommended! More

Friendly! Obvious that customer service is very important to them. The service department goes out of their way to meet your needs. important to them. The service department goes out of their way to meet your needs. More

It was fast and done to many expectations. I feel I can trust the techs at Toyota. trust the techs at Toyota. More

In previous visits, the service has been great, but this time I was disappointed. I asked them to check on a noise under the hood; they determined it was the alternator. I asked if my passenger power wind time I was disappointed. I asked them to check on a noise under the hood; they determined it was the alternator. I asked if my passenger power window was tied to this issue as it was moving very slow up/down. They said yes. When I picked up my truck, the window issue was not resolved. I also had forgot to ask about the tire warning sensor that continues to flash when engine starts, and stays on permanently. At no point did the Toyota service tech mention or offer a solution. I am disappointed that a dealership that supposedly prides itself in customer service and the safety of its customers would not have gone the extra mile to ensure the window issue was addressed and the tire warning too. In addition I have left two messages with the service rep who checked me in and have yet to hear from him. I know businesses are challenged with labor shortages but attention to detail is important when one is working. I hope this is an anomaly. More

Service was good. Results of diagnostic test and cost of replacement sensors could have been explained better, so the resulting bill wasn’t quite as much of a shock. replacement sensors could have been explained better, so the resulting bill wasn’t quite as much of a shock. More

Went in for diagnostic about engine sound and check engine light. After talking with them, turns out that it would be covered under my insurance, and not by the warranty. Long story short, rather than engine light. After talking with them, turns out that it would be covered under my insurance, and not by the warranty. Long story short, rather than paying my $1000 insurance deductible, they told me a way to fix it on my own with my mechanic buddy’s help for basically zero cost. Super nice people and very helpful! More

I’ve bought my last 2new vehicles at Bellingham Toyota can’t ask for better experience. can’t ask for better experience. More