Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Dimitri took careful notes on my problem and concerns and worked diligently with professional mechanic staff to resolve them to my satisfaction. He went the extra step of advising that I am not due for a ti worked diligently with professional mechanic staff to resolve them to my satisfaction. He went the extra step of advising that I am not due for a timing belt replacement until next year and gave me an estimate of the cost to replace it. More
Courteous staff , clean spacious waiting room. No hidden fees. Our advisor Mr Demitri, is very knowledgeable about my vehicle and the maintenance requirements. No hidden fees. Our advisor Mr Demitri, is very knowledgeable about my vehicle and the maintenance requirements. More
I really appreciated pick up and delivery of car. Direct conversation with mechanic and service needed. I know COVID was a factor but it took a while to get an appointment and I lost the use of som Direct conversation with mechanic and service needed. I know COVID was a factor but it took a while to get an appointment and I lost the use of some of the coupons that would have applied and reduced my cost. Did get some value. Loved having car cleaned and washed. More
After my car was done, I was kept waiting for quite a long time My advisor was notified that I was there to get the car. I was NOT notified that it was done. I had to chase the advisor down myself to be long time My advisor was notified that I was there to get the car. I was NOT notified that it was done. I had to chase the advisor down myself to be able to check out. This is not the first time I’ve had trouble at this dealership. If I had not had 2 recall issues I would not have gone here to have work done on my car. I HATE having to deal with this dealership. But I love Toyotas. I’ll buy my next one somewhere else. More