Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Cordial, efficient staff. Great service. Had a positive new car purchase experience last fall. I've been a customer here for years. Great service. Had a positive new car purchase experience last fall. I've been a customer here for years. More
Clean, modern, and efficient best describes the physical dealership. First time using the docuPAD system in finance office. Better in every way than paper. No high pressure tactics to sell extended warranti dealership. First time using the docuPAD system in finance office. Better in every way than paper. No high pressure tactics to sell extended warranties and protection add ons was a very pleasant surprise. Could not be happier with our sales consultant Joel Thompson. Made the whole buying process simple and stress free. Friendly, knowledgable, polite, and courteous. Really enjoyed working with Joel. Overall, this was one of the best car buying experiences I've ever had. More
Staff are typically very nice but are frequently overbooked/ running behind. This was the first time they had time to run my car through the wash and the rear wiper was damaged (I'm guessing the sen overbooked/ running behind. This was the first time they had time to run my car through the wash and the rear wiper was damaged (I'm guessing the sensor wasn't turned off and it was triggered during the wash). Ultimately, I don't feel that the value/attention to detail is sufficient for non warranty work but this has been my experience at most dealerships. Again, service staff are very nice but unfortunately that's not enough. More
Our experience purchasing this last Mercedes was great. The salesperson was helpful and very pleasant and we found the car we were looking for. Also, our last service experience with our last Mercedes we b The salesperson was helpful and very pleasant and we found the car we were looking for. Also, our last service experience with our last Mercedes we bought a few months ago was terrific. More