Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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$404 for 2 hours of service? !? We were told it was to pay a living wage, which we support, but $202 an hour is beyond ridiculous. Plus, I was waiting for 3 hours and only got che !? We were told it was to pay a living wage, which we support, but $202 an hour is beyond ridiculous. Plus, I was waiting for 3 hours and only got checked in with when I texted the service guy to see how much longer. We will not be back. More
Car buying as it should be! No pressure was ever displayed by anyone. Couldn’t have asked for a better experience. My husband and I highly recommend Jacob Alverez for sales and No pressure was ever displayed by anyone. Couldn’t have asked for a better experience. My husband and I highly recommend Jacob Alverez for sales and Dino Medel in finance. Best car buying experience ever! More
Excellent customer service! Shepherded through by Andrew who explained the process, set the time expectation, and offered a free car wash. My car was ready 30 minutes early! Shepherded through by Andrew who explained the process, set the time expectation, and offered a free car wash. My car was ready 30 minutes early! All service departments should work this well! More
The customer-service systems in place at Wilson Toyota in Bellingham are superior. Their intake, diagnostics, repairs, and communications are seamless. The waiting room including biz cubicles & internet are Bellingham are superior. Their intake, diagnostics, repairs, and communications are seamless. The waiting room including biz cubicles & internet are helpful, as is their shuttle service. Highly recommend. More
Service was prompt and the service representative did a good job of explaining the work performed. I was appreciative of the ability to pickup the car on a Saturday. The only reason for 4 stars instead o good job of explaining the work performed. I was appreciative of the ability to pickup the car on a Saturday. The only reason for 4 stars instead of 5 is no cause of the gasoline contamination of the oil was determined. More
One of the best experiences servicing my car. This was my first time at this location because I just moved to Ferndale in November. I had some concerns as I have always had work done by my Lexus This was my first time at this location because I just moved to Ferndale in November. I had some concerns as I have always had work done by my Lexus dealer. I was greater by name by Andy who went over work to be done, time those serves would take and then incredibly helpful in rescheduling so I could break it into 2 appts to respect my my time. Incredibly personable, knew his product and work was done, car was spotless and he actually RAN to return my favorite water cop! More